Maintenance Technician - Headwaters at Autumn Hall

Greystar•Wilmington, NC
•$20 - $23•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas at Headwaters at Autumn Hall meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventative maintenance, prepares vacant apartments for new residents, tracks maintenance supplies and equipment, documents work, and helps maintain shared spaces. The position is based at a stabilized, 286-unit garden property in Wilmington, North Carolina, and follows a Monday–Friday schedule with a rotating on-call schedule.

Requirements

  • Hold certifications required by applicable state and local jurisdictions.
  • Be able to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

  • EPA Type I and II or Universal refrigerant-recycling certification, applicable to Certified Service Technicians.
  • A valid driver’s license to operate a golf cart on the property, if applicable.

Responsibilities

  • Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by inspecting units, creating maintenance punch lists, coordinating vendors, obtaining supplies, completing work, and inspecting completed work.
  • Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
  • Complete service-request documentation and other paperwork accurately and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-control efforts by repairing parts when practical, limiting waste, and using tools and equipment properly.
  • Follow safety and risk-management policies, participate in safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
  • Periodically inspect contractors’ and vendors’ work to verify quality, materials, services, scope, and specifications.
  • Assist with routine and periodic property inspections, identify safety and repair concerns, and communicate the property’s physical needs to management.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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