Maintenance Technician Full Ti-105010

Extended Stay America • Chamblee, GA

7h

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by keeping property equipment functional, premises pristine, and guest rooms in good repair. The technician completes Green Shield Binder tasks and other work assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards.

The role includes responding to guest requests, performing cleaning and maintenance throughout the property, completing work orders and preventative maintenance, and maintaining inspection records. The technician keeps maintenance work areas and tools organized, ensures that utility and equipment rooms are clean, and verifies that fire safety equipment is operational and inspections are current. Where applicable, the role also includes pool or spa maintenance. The technician may respond to emergencies, coordinate with outside vendors as directed, assist with cleaning other hotel areas, and travel to additional sites within a reasonable geography.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Meet the physical and environmental requirements of the position, including mobility around the hotel, reaching and handling tools or controls, accessing low areas and heights, bending, kneeling, crouching, and occasionally pushing or pulling objects weighing up to 50 pounds.
• Work in outside weather conditions frequently, and occasionally in wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, or with risk of electrical shock.
• Be able to work in moderate to loud noise levels.
• May be asked to travel to additional sites within a reasonable geography.

Responsibilities

• Demonstrate commitment to providing the best possible experience for guests and associates.
• Perform essential duties with minimal supervision and in accordance with company standards.
• Respond to guest requests and follow through according to company guidelines and procedures.
• Perform out-of-room cleaning and maintain the building, grounds, walkways, stairwells, driveways, and parking areas, including snow and ice removal where applicable.
• Complete work-order repairs promptly and professionally, following the Green Shield Binder process.
• Complete preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the daily Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
• Maintain required records, including guest-room preventive-maintenance deficiencies, room inspections, life-safety and elevator inspections, and the non-guest-room deficiency log.
• Keep the maintenance room and tools organized, safeguard tool inventory, and ensure tools are in good working condition.
• Maintain boiler, electrical, HVAC, and fire-sprinkler rooms in accordance with company standards and local ordinances.
• Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
• Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain pools or spas where applicable, in accordance with company procedures and local ordinances.
• Handle or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid short-term disability
• Optional employee-paid buy-up long-term disability
• Optional employee-paid supplemental life insurance
• Optional employee-paid dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee discounts through the Employee Perks Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED