Maintenance Technician Part Ti-105020

ESA Management•Richardson, TX

11d

About The Position

The Maintenance Technician promotes a strong commitment to providing the best possible experience for guests and associates. This role ensures property equipment functions properly, premises are maintained in pristine condition, and guest rooms are in good repair. The technician completes tasks outlined in the Green Shield Binder and assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The position works with minimal supervision, responds to guest requests, performs interior and exterior cleaning, completes work orders and preventive maintenance, and keeps required inspection and deficiency records. It also involves maintaining tools and maintenance areas, ensuring life-safety equipment is operational and inspections are current, and complying with safety and security policies and applicable ordinances. The technician may assist with emergencies, monitor outside vendors when directed, help clean hotel areas, and travel to nearby sites when asked.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
Apply good judgment and assist with resolving guest issues in accordance with company policies.
Regularly remain stationary and mobile, navigate the hotel, handle and reach for objects, tools, or controls, and detect scents and sounds.
Access low areas, traverse heights while remaining stable, balance, and bend, kneel, or crouch.
Occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure work is performed safely.
Be able to work in conditions that may include outdoor weather, wet or humid areas, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical-shock risk, and moderate to loud noise.
May be asked to travel to additional sites within a reasonable geographic area.

Responsibilities

Promote a strong commitment to providing the best possible experience for guests and associates.
Work with minimal supervision and complete essential duties to company standards.
Respond to guest requests and follow through according to company guidelines and procedures.
Perform out-of-room cleaning as outlined in the Green Shield Binder, including maintaining the building, grounds, walkways, stairwells, driveways, and parking areas; remove snow or ice from walkways where applicable.
Complete work-order repairs in a timely and professional manner, following the Green Shield Binder process.
Perform preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow, using standard operating procedures to complete tasks to company standards.
Maintain required records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
Keep the maintenance room organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
Maintain boiler rooms, electric rooms, HVAC rooms, and fire sprinkler rooms in accordance with company standards and local ordinances.
Ensure fire safety equipment, including fire alarms, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
Where applicable, maintain the pool or spa in compliance with ESA policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness and perform other duties assigned by management.