Maintenance Technician Part Ti-105020

ESA Management•Scottsdale, AZ

12d

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by keeping property equipment functional, premises pristine, and guest rooms in good repair. The role completes maintenance and cleaning tasks listed in the Green Shield Binder and assigned by management or the Regional Asset Manager, following company standards and timelines. The technician works with minimal supervision and responds to guest requests with diligent follow-through. The position also maintains maintenance records, tools, and equipment; keeps utility and mechanical rooms organized; and ensures applicable fire safety equipment is operational and inspections are current. Where applicable, the technician maintains the pool or spa in accordance with company policies and local ordinances. The role may assist with emergencies at the property or sister sites, monitor outside vendors when directed, and help clean other hotel areas as assigned.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
Apply good judgment and assist with resolving guest issues in accordance with company policies.
Meet the physical and environmental demands of the role, including mobility throughout the hotel, accessing low areas and heights, bending, kneeling, or crouching, and occasionally pushing or pulling objects weighing up to 50 pounds.
Work in outdoor weather conditions and, occasionally, wet or humid conditions, near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
Travel to additional sites within a reasonable geographic area when asked.

Responsibilities

Provide a strong commitment to the experience of guests and associates.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Perform out-of-room cleaning and maintain the building interior and exterior, grounds, walkways, stairwells, driveways, and parking areas, including snow or ice removal where applicable.
Complete work-order repairs promptly and professionally, following the Green Shield Binder process.
Complete preventative maintenance inspections and repairs, and follow the Green Shield Inspection schedule.
Maintain records including guest room PM deficiencies, PM room inspections, life safety inspections, elevator inspections, and the non-guest-room deficiency log.
Follow the workflow and SOPs in the Green Shield Schedule and Binder.
Keep the maintenance room organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
Maintain boiler, electric, HVAC, and fire sprinkler rooms according to company standards and local ordinances.
Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
Maintain pools or spas where applicable, in accordance with ESA policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, such as the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness and perform other duties assigned by management.