Maintenance Technician Part Ti-105020

Extended Stay America•Richardson, TX

11d

About The Position

The Maintenance Technician helps provide the best possible experience for guests and associates by keeping property equipment functioning, premises in pristine condition, and guest rooms in good repair. The role completes tasks described in the Green Shield Binder and assigned by the management team or Regional Asset Manager in a timely manner and in accordance with company standards. The technician works with minimal supervision, responds to guest requests, performs property and room maintenance, maintains required inspection records, and may assist at other sites or respond to emergencies when requested.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
Apply good judgment and assist with resolving guest issues in accordance with company policies.
Meet the physical and environmental demands of the role, including mobility around the hotel, reaching and handling tools or controls, accessing low areas and heights, bending, kneeling or crouching, and occasionally pushing or pulling objects weighing up to 50 pounds.
Work in outside weather conditions and, occasionally, wet or humid conditions, near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
Travel to additional sites within a reasonable geography if asked.

Responsibilities

Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
Work with minimal supervision and complete essential duties to satisfaction and within company standards.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Perform out-of-room cleaning described in the Green Shield Binder, including maintaining trash areas, building interiors and exteriors, grounds, walkways, stairwells, driveways, and parking areas; remove snow or ice from walkways where applicable.
Perform work-order repairs in a timely and professional manner, following the work-order process.
Complete preventive maintenance inspections and repairs according to the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks in accordance with company standards.
Maintain records including Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections, and the Non-Guest Room Deficiency Log.
Keep the maintenance room organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
Maintain boiler, electric, HVAC, and fire sprinkler rooms in accordance with company standards and local ordinances.
Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
Maintain pools or spas where applicable, in accordance with ESA policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness and perform other duties assigned by management.