Maintenance Technician Part Ti-105020

Extended Stay America•Scottsdale, AZ

12d•Onsite

About The Position

The Maintenance Technician is responsible for ensuring property equipment functions properly, premises are maintained in pristine condition, and guest rooms are in good repair. The role requires completing tasks in the Green Shield Binder and tasks assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The technician promotes a positive experience for guests and associates, responds to guest requests, and works with minimal supervision. The position includes completing routine and preventive maintenance, maintaining required inspection records, keeping maintenance spaces and tools organized, and ensuring fire safety equipment and building systems meet company standards and local ordinances. Where applicable, the technician maintains pool or spa facilities and may assist with emergencies at the property or sister sites. The technician may also monitor outside vendors when directed and help clean hotel areas as assigned.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals.
Use units of measurement for weight, volume, and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
Ability to remain stationary and be mobile, navigate the hotel, handle and reach objects or controls, and detect objects, scents, and sounds.
Ability to access low areas, traverse heights while remaining stable, balance, and bend, kneel, or crouch.
Ability to occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
Ability to detect items in guest rooms to ensure work is performed safely.
Ability to work frequently outdoors in varying weather conditions depending on the hotel.
Ability to occasionally work in wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, and with risk of electrical shock.
Ability to work in typically moderate to loud noise levels.
May be asked to travel to additional sites within a reasonable geographic area.

Responsibilities

Promote a strong commitment to providing the best possible experience for guests and associates.
Perform essential duties with minimal supervision and in accordance with company standards.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Complete out-of-room cleaning tasks in the Green Shield Binder, including maintaining the building, grounds, walkways, stairwells, driveways, and parking areas, and removing snow or ice where applicable.
Complete work-order repairs in a timely and professional manner using the established work-order process.
Perform preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow to complete tasks on time and to company standards.
Maintain required records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
Use applicable standard operating procedures to complete assigned work.
Keep the maintenance work area organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
Maintain boiler, electrical, HVAC, and fire sprinkler rooms in accordance with company standards and local ordinances.
Ensure fire safety equipment, including fire alarm systems, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
Maintain pools or spas where applicable, in accordance with company policies, procedures, and local ordinances.
Respond to emergencies at the property or sister sites when asked by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties assigned by the management team.