Maintenance Technician Part Ti-105020

ESA Management•Fort Lauderdale, FL

About The Position

The Maintenance Technician is responsible for providing the best possible experience for guests and associates by keeping property equipment functional, premises in pristine condition, and guest rooms in good repair. The technician completes tasks in the Green Shield Binder and as directed by management or the Regional Asset Manager, in a timely manner and according to company standards. The role performs cleaning, work-order repairs, preventive maintenance, and inspections; maintains required records and work areas; and checks that safety systems and equipment are operational and compliant with company standards and local ordinances. The technician may also help with hotel cleaning, emergency response, vendor follow-up, and maintenance at nearby sister sites when requested.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform arithmetic using whole numbers, common fractions, and decimals; use units of measurement for weight, volume, and distance.
Apply good judgment and assist with resolving guest issues in accordance with company policies.
Meet the physical demands of the position, including mobility around the hotel, reaching and handling objects or tools, accessing low areas and heights, and bending, kneeling, or crouching.
Occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure safe performance of work.
Work in outdoor weather conditions and, occasionally, wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, and with risk of electrical shock.
Be able to work in moderate to loud noise levels.
Be able to travel to additional sites within a reasonable geographic area when asked.

Responsibilities

Demonstrate a commitment to providing the best possible experience for guests and associates.
Work with minimal supervision and complete essential duties to company standards.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Perform out-of-room cleaning in accordance with the Green Shield Binder, including cleaning the building, grounds, walkways, stairwells, driveways, and parking areas; remove snow or ice from walkways where applicable.
Complete work-order repairs promptly and professionally, following the process in the Green Shield Binder.
Complete preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
Maintain required records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
Keep the maintenance room organized and clean, safeguard and manage tool inventory, and ensure tools are in good working condition.
Maintain clean and organized boiler, electrical, HVAC, and fire-sprinkler rooms in accordance with company standards and local ordinances.
Ensure fire-safety equipment—including fire alarms, smoke detectors, carbon monoxide detectors, and fire extinguishers—is operational and inspections are current and compliant.
Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
Where applicable, maintain the pool or spa in accordance with ESA policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties as assigned by the management team.