Maintenance Supervisor - The Bower

RangeWater Real Estate•Hardeeville, SC

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role leads the maintenance team, supports hiring and training, and oversees the Make Ready process. It also involves completing and inspecting repairs, preventive maintenance, vendor work, and safety procedures while managing supplies and contributing to maintenance and capital budgets. The position is scheduled for 40 hours in a regular work week. Site operating hours typically include weekdays and may include Saturday and Sunday hours, depending on the site. The role requires availability for scheduled weekend work and a flexible schedule that includes taking calls during evenings, weekends, and holidays. Work involves frequent exposure to outdoor elements that may be unpleasant or hazardous, and routine local or occasional non-local business travel may be required.

Requirements

  • High school diploma or GED equivalent.
  • Working knowledge of OSHA standards and MSDS regulations.
  • One to three years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage team members.
  • One to three years of management experience.
  • Valid current driver’s license.
  • EPA Type I and II or Universal certification for refrigerant recycling.
  • Valid Certified Pool Operator or Certified Spa and Pool Operator certificate, plus certifications required by applicable state and local jurisdictions.
  • Ability to work scheduled weekends and take calls during evenings, weekends, and holidays; ability to perform essential job functions unaccompanied.
  • Communication and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting; strong proficiency in property management software.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
  • Ability to work with frequent exposure to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, or landscape conditions.
  • Ability to undertake routine local business travel and, when required, non-local business travel.

Nice To Haves

  • Technical degree.
  • Two to three years of apartment maintenance experience or equivalent.
  • Experience with Entrata, Yardi, and/or One Site property management software.

Responsibilities

  • Manage the maintenance team and assist with employee evaluations; interview, hire, orient, and train new hires.
  • Oversee the Make Ready process from beginning to end in accordance with company policies and procedures.
  • Complete work orders from resident requests and routine property upkeep by diagnosing problems and making repairs according to established policies, procedures, safety standards, and code requirements.
  • Inspect work performed by service team members and develop corrective action plans as needed.
  • Inspect contractor, vendor, and service-provider work to verify quality, scope, and specifications.
  • Maintain inventory of spare parts and maintenance materials; work with the Community Manager to order supplies and tools within budget guidelines.
  • Assist the Community Manager in developing maintenance and capital expense budgets.
  • Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Stay informed about changes in technology and industry standards.
  • Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
  • Demonstrate customer service in interactions with employees, residents, clients, and vendors, and resolve customer complaints and issues.
  • Maintain the property’s safety, cleanliness, appearance, and appeal; report mechanical and electrical equipment malfunctions and injuries or accidents.
  • Ensure the maintenance team complies with company standards for service requests.
  • Conduct scheduled RangeWater safety meetings, keep required documentation current, perform inspections as needed, and support compliance with safety laws and requirements.
  • Perform other duties as assigned.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life insurance and short-term disability.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on property and ownership.
  • Cell phone allowance.
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