Maintenance Supervisor - The LC

Greystar Management Services•Los Angeles, CA

3d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The position is for a stabilized property with 82 residential units and three retail units. The schedule is listed as Monday through Friday, with on-call duties required; the posting also lists Thursday through Monday, 9 a.m. to 6 p.m., and notes that schedules may change based on business needs. The role handles maintenance service requests and routine upkeep, oversees apartment make-readies, establishes standards for community cleanliness and appearance, and inspects work by team members and service providers. It also manages maintenance inventory, preventive maintenance, budget support, expense control, safety compliance, and responsive customer service to residents and team members. The position requires local routine travel as needed and the ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The hourly pay range is $33.00–$35.00 in Los Angeles, California. The position may be eligible for bonus programs. Benefits listed include medical, dental, vision, disability and life insurance; paid time off and holidays; onsite housing discounts for onsite team members; a paid sabbatical after 10 years; 401(k) matching; parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance, legal, charitable giving, and other benefits.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
The posting lists 1–2 years of experience as a Maintenance Supervisor and a minimum of 3–5 years of multifamily maintenance experience, preferably in a supervisory role.
EPA Type I and II or Universal certification is required when the position involves working on sealed HVAC systems, including testing system pressures or handling refrigerants.
Hold certifications required by applicable state and local jurisdictions.
Provide personal hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including resolving customer problems calmly.
Ability to read, write, and communicate effectively when representing company management, serving as a point of contact, and answering questions about department policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs to maintain records and provide information for management.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

EPA HVAC certification is preferred.
Experience with commercial boilers, elevators, fire safety systems, HVAC, plumbing, and electrical repairs.
Additional HVAC, electrical, or plumbing certifications.
Property management system experience.
A valid driver’s license to operate a golf cart on the property, if applicable.

Responsibilities

Complete service work orders and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance tasks, and inspection of completed work.
Develop cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment properly.
Conduct scheduled safety meetings, ensure safety data sheets are current and accessible, and keep up to date on OSHA and other applicable safety requirements.
Provide respectful and responsive customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, four personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.