Maintenance Supervisor - The LC

Greystar•Los Angeles, CA

4d•$33 - $35•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is for a stabilized property with 82 residential units and 3 retail units. The schedule is listed as Monday–Friday and Thursday–Monday, 9 a.m.–6 p.m., subject to change based on business needs; on-call availability is required. The role supports maintenance operations, apartment make-readies, preventive maintenance, safety compliance, vendor oversight, inventory, budgeting, and responsive service to residents and team members.

Requirements

High school diploma, GED, or related experience and training.
At least 1–2 years of experience as a Maintenance Supervisor is listed as a requirement.
A minimum of 3–5 years of multifamily maintenance experience is listed; supervisory experience is preferred.
Experience in property management maintenance, other building maintenance, or a related trade.
Knowledge and safe-use skills for hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; incumbents must provide their own hand tools unless prohibited by state law.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts, and to remain calm while resolving customer concerns.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for maintaining records and preparing information for management.
Mathematical skills for adding, subtracting, multiplying, and dividing whole numbers, decimals, and fractions in order to review and complete financial, administrative, and legal documents.
EPA Type I and II or Universal certification is required if the position requires work on sealed HVAC systems, including pressure testing or refrigerant handling.
All certifications required by state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule and take on-call duty during evenings, weekends, and holidays.
Local routine travel may be required for meetings, training, or other work-related activities.

Nice To Haves

EPA HVAC certification is preferred.
Additional HVAC, electrical, or plumbing certifications are a plus.
Property management system experience is preferred.
Supervisory experience is preferred.

Responsibilities

Diagnose and complete resident-requested work orders and routine community maintenance in accordance with company policies, procedures, safety standards, and applicable codes.
Oversee and complete apartment make-readies, including pre-move-out inspections, maintenance punch lists, vendor scheduling, supply procurement, repairs, and final inspections.
Develop and maintain standards for the cleanliness, appearance, and functionality of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Inspect work completed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to confirm it meets quality standards and required scopes and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgeting for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure safety data sheets are current and accessible, and keep current with OSHA and other safety requirements.
Provide respectful, responsive customer service to residents and team members; answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Attend local business meetings, training programs, or other activities as required for the position.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is offered at no cost.
Paid time off for full-time employees: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid sabbatical of 6 weeks after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Pay range of $33.00–$35.00 per hour for Los Angeles, California; additional compensation may depend on business requirements, experience, skills, and location.