Maintenance Supervisor - The Danforth

Greystar•Seattle, WA

5d•$30 - $42•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role supports the maintenance and upkeep of The Danforth apartments in Seattle and provides customer service to residents and team members. The supervisor completes and delegates resident work orders, manages the make-ready process for vacant apartments, develops standards for property appearance, inspects work by team members and vendors, maintains supplies and equipment, and supports budgeting and expense control. The position supervises up to five employees, coordinates with outside vendors, and helps ensure compliance with safety requirements and applicable codes. The role requires work inside and outside in varied weather and a flexible schedule that includes taking calls during evenings, weekends, and holidays. Local routine travel may be required. The hourly range is $30.25–$42.00.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade.
Maintenance management experience in multifamily housing.
Basic carpentry knowledge.
Knowledge of hot water heater repair and maintenance.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs; proficiency in Microsoft Office Suite is required.
Mathematical skills to perform basic operations with whole numbers, decimals, and fractions and to review and complete financial, administrative, and legal documents.
Must provide own hand tools unless prohibited by state law.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking calls during evenings, weekends, and holidays.

Nice To Haves

Property-management system experience, including Yardi or OneSite, is preferred.
Hot water heater repair and maintenance knowledge is described as highly desired.
Property-management software (Yardi or OneSite) is highly desired.

Responsibilities

Complete and delegate resident-requested work orders and routine community maintenance, diagnosing defects and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including inspections, preparing punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and other service providers’ work to verify quality, materials, scope, and specifications.
Maintain adequate spare-parts and maintenance-material inventory and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager in developing budgets for regular maintenance, repairs, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure safety data sheets are current and accessible, and keep current with OSHA and other safety requirements.
Provide respectful, responsive customer service to residents and team members; answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Manage outside vendors and follow up on warranties by email and phone.
Supervise up to five employees.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Training and development opportunities.