Maintenance Supervisor (The Hillburn)

Mark Taylor Residential • Phoenix, AZ

8d • Onsite

About The Position

Mark-Taylor is hiring a Maintenance Supervisor, also described as Manager of Facilities and Service, at The Hillburn in Phoenix, Arizona. The role leads the service team and combines hands-on maintenance work with oversight of the community’s facilities, daily operations, safety, inventory, and capital projects. The supervisor helps keep the community running smoothly and maintains a high standard of resident service.

The position includes a rotating on-call duty shared with service team members. Team members participating in the rotation receive an additional $3.00 per hour for hours worked while on-call. The anticipated base pay range is $31.00–$35.00 per hour, with additional hourly pay available for EPA, CPO, and OSHA certifications. Benefits offered to full-time employees include employee rent discounts, access to Mark-Taylor amenities, appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Certification pay eligibility begins 90 days after hire, subject to any additional certification requirements. Housing discounts are subject to availability. Employees undergo pre-employment screening, including drug testing.

Requirements

• Advanced knowledge of plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
• Service orientation.
• Basic computer skills.
• At least three years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, Work Order Technician, or similar.
• At least one year of experience as a Maintenance Manager, Supervisor, Building Engineer, or similar.
• Basic understanding of written and spoken English.
• Ability to participate in rotating on-call duty and be available to go to the property after hours when needed.

Responsibilities

• Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance duties to maintain and enhance the community’s value.
• Conduct inspections, diagnose problems, and repair HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes to support leasing, including the Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose liability and correct those hazards.
• Share rotating on-call duty with service team members and be available to go to the property after hours when needed, in uniform and with a badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventive maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to community availability.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Career-growth opportunities.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to applicable eligibility requirements.
• Additional $3.00 per hour for hours worked while participating in the on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed