Maintenance Supervisor - The Luxe

Greystar•Sacramento, CA

7d•$33 - $35•Onsite

About The Position

This role oversees and performs technical and mechanical work to ensure the community’s interiors, buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The property is a stabilized, garden-style community with 220 units. The schedule is Monday through Friday, with flexible availability required for evening, weekend, and holiday on-call duties. The position is eligible for a 40% housing discount and quarterly percentage bonuses. The hourly range is $33.00–$35.00 in Sacramento. The Maintenance Supervisor handles resident service requests and routine upkeep; coordinates apartment make-readies; sets and monitors community cleanliness and appearance standards; inspects work by team members and external providers; manages supplies and preventive maintenance; assists with budgets and cost controls; and helps ensure safety and regulatory compliance. The position also requires responsive, respectful customer service to residents and others. The role requires a high school diploma, GED, or related experience and training, along with experience in property management maintenance, building maintenance, or a related trade. The employee must be able to safely use and maintain tools and equipment and perform physical work indoors and outdoors in all weather conditions. The role may involve routine local travel. Bilingual English/Spanish skills are a plus.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law; be knowledgeable and skilled in safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively; represent company management in a support capacity; serve as a first point of contact for internal team members and external visitors; and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call availability during evenings, weekends, and holidays.
Ability to undertake routine local travel for business meetings, training programs, or other work-related situations.
The position lists a requirement of 3–5 years.

Nice To Haves

Property management system experience preferred.
Bilingual English/Spanish skills are a plus.

Responsibilities

Complete work orders from resident requests and routine maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, creating punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop and maintain standards for the cleanliness and appearance of community grounds, amenities, building exteriors, market-ready units, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work performed by service team members and develop corrective action plans when needed.
Periodically inspect contractors’ and vendors’ work, materials, and services for quality and compliance with scope and specifications.
Maintain adequate inventories of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for routine repair and maintenance and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep MSDS sheets current and accessible, and stay informed about OSHA and other safety requirements to help ensure compliance.
Provide respectful customer service, answer questions, respond sensitively to complaints, and handle assigned work orders efficiently and urgently.

Benefits

40% housing discount for this position, subject to discount and unit availability.
Quarterly percentage bonuses; the role may be eligible for quarterly bonuses.
Competitive medical, dental, vision, disability, and life insurance benefits; low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.