Maintenance Supervisor - The Luxe

Greystar Management Services•Sacramento, CA
•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the interior and exterior of the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is at The Luxe, a stabilized, garden-style community with 220 units, and is scheduled Monday through Friday. The position is eligible for a 40% housing discount and quarterly percentage bonuses. The supervisor handles service requests and routine maintenance, oversees apartment make-ready work, establishes appearance and cleanliness standards, and inspects work completed by team members and vendors. The role also manages maintenance inventory, performs preventive maintenance, supports budgeting and cost control, and helps ensure safety and regulatory compliance. A flexible schedule may include on-call work during evenings, weekends, and holidays. The position is based in Sacramento, with an hourly pay range of $33.00–$35.00.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property-management maintenance, other building maintenance, or a related trade.
  • Provide personal hand tools unless prohibited by state law, and demonstrate safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to use logical thinking to define and correct problems.
  • Customer-service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, including when resolving customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
  • Proficiency with internet, word-processing, spreadsheet, and database-management programs to maintain records and prepare information for management.
  • Mathematical skills to perform basic operations with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
  • Certifications required by applicable state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.
  • Local routine travel may be required for meetings, training, or other work responsibilities.

Nice To Haves

  • Property management system experience.
  • Bilingual English/Spanish skills.

Responsibilities

  • Complete service work orders arising from resident requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with company policies, safety standards, and code requirements.
  • Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
  • Periodically inspect work by service team members and develop corrective action plans when needed.
  • Inspect contractor, vendor, and service-provider work to confirm that work, materials, and services meet quality standards, scope, and specifications.
  • Maintain inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
  • Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
  • Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
  • Support cost-control programs by repairing parts when feasible, avoiding waste, and using tools and equipment properly.
  • Conduct scheduled safety meetings, keep material safety data sheets (MSDS) current and accessible, and stay current on OSHA and other applicable safety requirements.
  • Provide courteous and responsive customer service to residents and others, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.

Benefits

  • 40% housing discount, subject to discount and unit availability.
  • Eligibility for quarterly percentage bonuses.
  • Medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee medical coverage for employee-only coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match of up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
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