Maintenance Supervisor-The Villager
About The Position
The Maintenance Supervisor oversees maintenance operations at a property or portfolio and trains and supervises Maintenance Technicians. The role uses mechanical, electrical, and construction experience to maintain multifamily and commercial properties, keep the community in good repair, and complete resident work orders and apartment turns efficiently and cost-effectively. The supervisor also ensures required inspections and maintenance logs are current, works within the property’s repair and maintenance budget, and manages maintenance staff performance and development. The position may require assisting at other Haven properties as needed.
Requirements
- Superior organization and communication skills.
- Ability to provide courteous, professional service to residents, property managers, supervisors, vendors, and other service providers.
- Honest time reporting and reliability, including punctuality.
- HVAC experience.
- A valid driver’s license may be required.
- At least one year of experience is preferred.
Nice To Haves
- Certified Pool Operator (CPO) certification.
- EPA certification.
- Multifamily property-management experience.
Responsibilities
- Perform mechanical, electrical, plumbing, HVAC, boiler, appliance, drywall, lighting, and related maintenance and troubleshooting at multifamily and commercial properties.
- Anticipate maintenance obstacles and challenges.
- Maintain the community through scheduled weekly, monthly, quarterly, and annual preventative maintenance.
- Ensure required inspections and licenses are current, including fire inspections, backflow testing, elevator conveyance licensing, and pool business license renewal.
- Ensure maintenance logs are accurate, including pool, elevator, lighting, and snow-removal records.
- Work with the Community Manager and staff to complete maintenance work orders and apartment turns efficiently, promptly, and cost-effectively.
- Plan materials efficiently and complete maintenance unit turns with a target of one visit.
- Coordinate maintenance staff or vendors to complete resident maintenance requests within 24 hours or arrange a suitable alternative with the resident.
- Ensure vacant apartments are made ready within seven days of vacancy.
- Coordinate with approved cleaning and painting contractors.
- Adhere to the property budget for repair and maintenance expenses and address overages with the Property Manager.
- Communicate with residents when repairs or maintenance will take longer than expected.
- Complete pre-moveout inspections and apartment turns in a timely manner.
- Update and close work orders in the property-management software with applicable notes.
- Mentor and train employees, including supporting certification training and teamwork.
- Take timely disciplinary action when required.
- Monitor and record employee time reporting, work quality and efficiency, and make-ready follow-up.
- Assist at other Haven properties when requested.
Benefits
- 15 paid vacation days.
- 6 paid sick days.
- 11 paid holidays.
- Immediate eligibility for medical, dental, and vision insurance.
- Health Savings Account.
- Short-term disability.
- Basic life insurance.
- Pet insurance.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
