Maintenance Supervisor, Multifamily (Floating)

Cushman & Wakefield•Washington, DC

11d•$34 - $40

About The Position

The Maintenance Supervisor, Multifamily (Floating) provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps deliver superior customer service across properties. The position prepares apartments for market readiness; performs and schedules repairs and preventative maintenance; maintains grounds, pools, hot tubs, common areas, and dog parks; follows emergency and safety procedures; reports maintenance issues that affect budgets; and complies with applicable housing laws, codes, policies, and systems. The supervisor attends required training and represents the company professionally. The role may require travel between properties and work in varying outdoor weather conditions.

Requirements

At least 3 years of related experience.
High school diploma, GED, or education from a trade, technical, or vocational school.
Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification if required by the city or state, or a locally required certificate.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of safe use of cleaning agents and equipment used for job duties.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, compute rates, ratios, and percentages, and prepare and interpret bar graphs.
Ability to meet the physical demands of the role, including climbing stairs, traveling between floors and buildings, and exerting up to 100 pounds of force as described in the posting.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance work involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical systems, painting, caulking, snow removal, scheduling, and life-safety issues.
Maintain grounds, pools, hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report budget-impacting maintenance issues, including life-safety concerns, vacant repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record completed activities.
Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training programs required by the company and local jurisdictions.
Provide superior customer service and represent the company professionally.
Follow company safety policies and procedures.
Travel between properties as needed.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Competitive pay.