Maintenance Technician, Multifamily (Floating)

Cushman & Wakefield•Portland, OR

About The Position

The Maintenance Technician provides support and is accountable for delivering commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and helps deliver superior customer service. The technician performs maintenance across multifamily properties and may be scheduled on call to respond to after-hours emergencies. The position requires travel between properties and work outdoors in varying weather conditions.

Requirements

  • At least 1 year of related experience.
  • High school diploma, GED, or education from a trade, technical, or vocational school.
  • Valid driver's license.
  • EPA 608 certification, minimum Type II.
  • CPO certification or locally required city certificate.
  • Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
  • Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
  • Ability to address routine problems involving several known variables.
  • Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
  • Ability to perform arithmetic using whole numbers, fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Ability to follow safety procedures.
  • Ability to stand and walk for extended or continuous periods, climb stairs, ladders, or step stools, and travel between buildings outdoors in varying weather conditions.
  • Ability to exert up to 100 pounds of force occasionally, frequently, and constantly to lift, carry, push, pull, or move objects.
  • Ability to travel up to 10% of the time.

Responsibilities

  • Prepare move-in-ready apartments, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
  • Respond to resident requests in a timely manner and with a professional attitude.
  • Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
  • Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
  • Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
  • Perform maintenance as scheduled by the Maintenance Supervisor.
  • Attend and participate in required training programs.
  • Perform assigned duties in a timely manner and provide superior customer service while representing the company professionally.
  • Follow uniform and professional appearance standards.
  • Follow safety procedures and safeguard company tools and equipment.
  • Maintain reliable and punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
  • Perform other related duties as assigned.
  • Travel between properties and respond to after-hours emergencies when scheduled on call.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two paid volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
  • Competitive pay; compensation is $22.95–$27.00, subject to applicable eligibility and other factors.
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