Maintenance Technician, Multifamily (Floating)

Cushman & Wakefield•Phoenix, AZ
•$23 - $27

About The Position

The Maintenance Technician provides maintenance support at multifamily residential properties and is accountable for delivering commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service requests and helps provide superior customer service. The technician prepares apartments for move-in, performs scheduled maintenance, and maintains grounds, pools, hot tubs, common areas, and dog park amenities. Maintenance work may involve plumbing, HVAC, basic electrical work, carpentry, painting, and snow removal where applicable. The role may require participation in an on-call schedule for after-hours emergencies and travel between properties in varying weather conditions. The position requires a high school diploma, GED, or trade, technical, or vocational school education; at least one year of related experience; a valid driver's license; EPA 608 certification at minimum Type II; and a CPO or locally required certificate. The compensation range is $22.95–$27.00. The role is described as operating in a professional office environment while also requiring travel and outdoor work between properties.

Requirements

  • Valid driver's license.
  • EPA 608 certification, minimum Type II.
  • CPO or locally required certificate.
  • High school diploma, GED, or trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
  • Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
  • Ability to handle routine problems involving several known variables.
  • Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Ability to follow safety procedures.
  • Ability to meet the physical demands of the job, including extended standing and walking, climbing stairs and ladders, and lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds.

Responsibilities

  • Prepare apartments for move-in, including painting, carpet repairs, cleaning, housekeeping, and general repairs.
  • Respond to resident requests promptly and professionally.
  • Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
  • Maintain grounds, pools, hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
  • Participate in on-call scheduling as needed to respond to after-hours emergencies.
  • Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
  • Perform maintenance as scheduled by the Maintenance Supervisor.
  • Maintain knowledge of applicable state, local, and federal fair housing laws.
  • Attend and participate in required training programs.
  • Deliver superior customer service and represent the company professionally.
  • Follow uniform and professional appearance standards.
  • Follow safety procedures and safeguard company tools and equipment.
  • Maintain reliable and punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two paid volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options.
  • Pet insurance.
  • Pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
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