Maintenance Technician, Multifamily (Floating)

Cushman & Wakefield•Phoenix, AZ

10d

About The Position

The Maintenance Technician provides support and is accountable for delivering commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and helps deliver superior customer service. The position supports multifamily properties and may require travel between properties and on-call response to after-hours emergencies.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification or locally required city certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to handle routine problems involving several known variables.
Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
Ability to perform arithmetic using whole numbers, fractions, and decimals.
Ability to write routine reports and correspondence.
Ability to follow safety procedures.
Ability to stand and walk for extended or continuous periods, ascend and descend stairs, ladders, or step stools, and travel between buildings in varying outdoor weather conditions.
Ability to exert up to 100 pounds of force occasionally, frequently, and constantly to lift, carry, push, pull, or move objects.
Ability to travel up to 10% of the time.

Responsibilities

Prepare make-ready apartments, including painting, carpet repairs, cleaning, housekeeping, general repairs, and other tasks needed to provide a quality move-in experience.
Respond to resident requests in a timely manner and with a professional attitude.
Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Participate in on-call scheduling as needed to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance as scheduled by the Maintenance Supervisor.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and deliver superior customer service while representing the company professionally.
Follow the company’s uniform and professional appearance standards.
Maintain safety procedures and safeguard company tools and equipment.
Maintain reliable and punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program offering savings with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay.