Maintenance Supervisor, Multifamily (Floating)

Cushman & Wakefield•Columbia, WA

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps deliver superior customer service. This floating position supports properties as needed and involves travel between properties. The position prepares market-ready apartments; completes resident service requests; performs and schedules preventative maintenance; maintains grounds, pools, hot tubs, common areas, and dog parks; and performs on-call emergency procedures as required. The Maintenance Supervisor reports maintenance issues that may affect the budget, follows applicable housing laws and safety policies, attends required training, and represents the company professionally. The role requires flexibility to work any shift Sunday through Saturday to support business needs. The work involves a professional office environment, use of standard office equipment, travel outdoors between properties in varying weather, and physical activities such as climbing stairs, moving between floors and buildings, and lifting or moving objects.

Requirements

At least 3 years of related experience.
High school diploma, GED, or education from a trade, technical, or vocational school.
Valid driver's license.
EPA 608 certification, minimum Type II; CPO or a locally required certificate may also be required depending on jurisdiction.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of the safe use of cleaning agents and equipment used for job duties.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance functions including plumbing, pool maintenance, air conditioning, heating, carpentry, appliance repair, electrical work, painting, caulking, snow removal, scheduling, and life-safety work.
Maintain grounds, pools, hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues that may affect the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record those activities.
Maintain knowledge of applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training programs required by the company and local jurisdictions.
Provide superior customer service and represent the company professionally.
Follow all company safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two paid volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.