Maintenance Technician, Multifamily (Floating)

Cushman & Wakefield•Portland, OR

5d•$23 - $27

About The Position

The Maintenance Technician provides support and is accountable for delivering on commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and helps deliver superior customer service. This floating position involves travel between properties and performing scheduled maintenance and apartment preparation tasks. The technician prepares apartments for move-in, which may include painting, carpet repairs, cleaning, housekeeping, and general repairs. The role also involves maintaining grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe. The technician follows safety procedures, protects company tools and equipment, attends required training, and represents the company professionally. The position operates in a professional office environment, uses standard office equipment, and regularly requires travel outside between properties in varying weather conditions. On-call scheduling may be required to respond to after-hours emergencies.

Requirements

Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification or a locally required city certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to perform basic arithmetic and work with rates, ratios, percentages, and units of measure.
Ability to prepare and interpret bar graphs.
Ability to write routine reports and correspondence.
Ability to follow written, oral, or diagrammed instructions and handle routine problems involving several known variables.
Follow all safety procedures.
High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.

Responsibilities

Prepare apartments for move-in, including painting, carpet repairs, cleaning, housekeeping, and general repairs.
Respond to resident requests in a timely manner and with a professional attitude.
Deliver resident service, quality move-ins, residential satisfaction, expedited service, and personal attention.
Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they are clean, operational, and safe.
Participate in on-call scheduling as required to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance as scheduled by the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and provide professional customer service.
Follow uniform and professional appearance standards.
Maintain safety procedures and safeguard company tools and equipment.
Maintain reliable and punctual on-site attendance and promptly report tardiness or attendance issues to the immediate supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may generally enroll in health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.