Maintenance Supervisor - Eastwood Village

Greystar Management Services•Stockbridge, GA

2d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the community meet company standards for cleanliness, appearance, safety, and functionality. This role is at Eastwood Village, a stabilized garden-style property with 360 units. The schedule is Monday through Friday, with a rotating on-call schedule. The supervisor responds to resident service requests, handles routine upkeep and repairs, manages the make-ready process for vacant apartments, and establishes standards for the appearance and cleanliness of the community. The role also monitors the work of service team members and outside vendors, maintains maintenance inventory, supports budgeting and cost control, conducts safety meetings, and provides responsive customer service to residents and colleagues. The hourly pay range is $38.00–$41.00. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits listed for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and additional insurance, legal, charitable-giving, and other benefits.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for maintaining records and providing information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call duties during evenings, weekends, and holidays.
Local routine travel may be required for meetings, training, or other job-related responsibilities.

Nice To Haves

Property management system experience preferred.

Responsibilities

Complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, preparing punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting the work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to verify that it meets quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure safety data sheets are current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide respectful and responsive customer service to residents and team members, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) medical coverage for employee-only coverage.
Paid time off: new hires start with 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.