Maintenance Supervisor - Eastwood Village

Greystar•Stockbridge, GA

21h•$38 - $41•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is at a stabilized, 360-unit garden property and includes a Monday–Friday schedule with a rotating on-call schedule. The supervisor handles resident and routine maintenance work orders, diagnoses defects, and completes repairs according to company policies, procedures, safety standards, and code requirements. The position also oversees apartment make-ready work, including inspections, punch lists, vendor scheduling, supply procurement, repairs, and quality checks. It establishes appearance and cleanliness standards for community grounds, amenities, buildings, market-ready apartments, and common areas; inspects team and contractor work; maintains parts and supply inventory; and completes monthly preventive maintenance. The role assists the Community Manager with maintenance and capital-project budgets, supports cost control, and conducts safety meetings while maintaining current and accessible safety documentation and compliance with applicable safety requirements. It also provides responsive, respectful customer service to residents and team members. The job requires working indoors and outdoors in all weather, physical activity including lifting and maneuvering items, and a flexible schedule that includes evening, weekend, and holiday on-call duties. Local routine travel may be required.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively; represent company management in a support capacity; serve as a first point of contact; and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, testing system pressures, or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including evening, weekend, and holiday on-call duties.

Nice To Haves

Property management system experience.

Responsibilities

Complete resident-requested and routine maintenance work orders by diagnosing problems and making repairs in accordance with policies, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance tasks, and inspection of completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, scope, and specifications.
Maintain adequate inventories of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost control by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure safety data sheets are current and accessible, and maintain awareness of OSHA and other safety requirements.
Provide respectful and responsive customer service, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.