Maintenance Supervisor- Bentley Village

Greystar•Lake Elmo, MN

17h•$30 - $32•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles maintenance requests and preventative upkeep, oversees apartment make-ready work, and helps maintain adequate parts and supply inventories within budgetary guidelines. It also supports budget development, cost control, safety compliance, and high-quality service to residents and other community members.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively; represent company management in a support capacity; serve as a first point of contact for internal team members and external visitors; and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and prepare information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems to test system pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Local routine travel may be required for business meetings, training, or other job-related situations.

Nice To Haves

Property management system experience preferred.

Responsibilities

Diagnose and repair issues reported through resident work orders and complete routine community upkeep in accordance with company policies, procedures, safety standards, and applicable codes.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, preparing punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance work, and inspecting completed work.
Develop and maintain cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect service team members’ work, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budgetary guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager with developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled Greystar safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety laws and requirements.
Provide courteous, respectful customer service; answer questions; respond sensitively to complaints; and address assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.