Apartment - Maintenance Supervisor

Lighthouse Property Management•Nashville, TN

About The Position

The Maintenance Supervisor leads day-to-day maintenance operations at a 260-unit apartment community. The role is responsible for maintaining a safe, clean, and well-functioning property, supporting the Property Manager with budgets and performance goals, and contributing to resident satisfaction and team success. This is a two-person maintenance team role that includes handling after-hours service calls every other week. The supervisor oversees property maintenance and operations, leads and trains maintenance and related staff, and manages inventory, purchasing, vendor coordination, inspections, documentation, and budget support. Work takes place indoors and outdoors in varying weather conditions and includes regular physical activity and lifting.

Requirements

  • Apartment maintenance experience and experience managing maintenance technicians.
  • HVAC certification.
  • CPO certification.
  • Strong knowledge of HVAC, plumbing, electrical systems, and general repairs.
  • Ability to lead a team and maintain high standards for safety and quality.
  • Ability to work outdoors in heat, cold, rain, or snow.
  • Availability to work scheduled hours, weekends, and overtime when needed.
  • Valid driver's license and required insurance.
  • Professional communication with residents, vendors, and team members.
  • Ability to stand, bend, climb, and regularly lift 25 to 75 pounds; heavier items must be lifted with assistance.

Responsibilities

  • Maintain the property's physical condition in accordance with company standards and safety requirements.
  • Organize, prioritize, and complete service requests in a timely manner.
  • Diagnose and repair HVAC systems, pools and pool equipment, plumbing, electrical components, lighting, boilers, heaters, pumps, motors, roofs, appliances, drywall, painting, carpentry, locks, and general building systems.
  • Oversee unit turns and ensure vacant units are rent ready on schedule.
  • Identify hazards and promptly correct unsafe conditions.
  • Supervise outside contractors and evaluate vendor performance.
  • Handle after-hours service calls every other week.
  • Lead daily team huddles and assign tasks.
  • Monitor team productivity, work quality, and completion timelines.
  • Schedule staff to meet workload demands while staying within budget.
  • Train maintenance, rehab, housekeeping, and grounds staff.
  • Promote safe work practices and hold team members accountable.
  • Provide input on performance reviews, advancement, and corrective action.
  • Ensure the team represents the company professionally.
  • Manage inventory of tools and supplies.
  • Purchase supplies using approved purchasing procedures.
  • Obtain vendor bids and evaluate contracts.
  • Inspect the property regularly and document deficiencies.
  • Assist with budget preparation, forecasting, and invoice review.
  • Complete required documentation, including pool logs, reports, timesheets, and invoices.
  • Adhere to Fair Housing laws and company policies.

Benefits

  • Eligible for quarterly Maintenance Supervisor bonus.
  • Eligible for monthly property bonuses.
  • Eligible for year-end bonus.
  • Medical, dental, and vision coverage.
  • Employer-paid life insurance, short-term disability, and long-term disability.
  • Accident and hospital insurance.
  • 401(k).
  • Vacation and sick time.
  • Company-paid holidays.
  • Approximately 23 paid days off in the first year.
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