Maintenance Staff - DoubleTree Lawrence

Hulsing Enterprises•Lawrence, KS

About The Position

The Maintenance Staff member keeps hotel equipment in good repair while minimizing downtime and provides day-to-day maintenance throughout the hotel. The role completes maintenance work orders from all departments promptly, follows hotel standard operating procedures, and supports continuous improvement of engineering service for guests, departments, and team members. The position responds to guest repair requests, maintains guest rooms and hotel equipment, performs preventive maintenance, and troubleshoots and repairs systems and equipment. The employee may work independently to identify problems and implement quality solutions using available resources. The role also supports emergencies to protect guests, associates, the building, and its systems; monitors fire alarm and life safety systems as needed; and maintains secure tools, supplies, guest access, and hotel property.

Requirements

High school education or GED.
Must be 21 years old or older.
Effective problem-solving abilities.
Excellent written and verbal communication skills.
Well organized and able to prioritize tasks.
Ability to lift and/or move up to 50 pounds.
Ability to understand and operate electrical, plumbing, refrigeration, and boiler systems.
Ability to interpret meter and gauge readings and read blueprints, schematic drawings, and technical parts breakdowns.

Responsibilities

Respond to and attend to guest repair requests; acknowledge guests according to company standards and anticipate and address their concerns.
Operate advanced electrical, plumbing, refrigeration, and boiler systems.
Check maintenance requests in the PMS and update remarks when tasks are complete.
Interpret readings from meters, gauges, and other measuring units.
Prioritize and organize work assignments, including working under pressure and exercising good judgment.
Maintain the confidentiality of hotel guests and pertinent hotel information, and ensure the security of guest room access and hotel property.
Complete reports required by the brand and Hospitality Company for Quality Assurance tracking.
Perform guest-room maintenance, including plunging toilets, unclogging drains, repairing hardware, and repairing electrical equipment such as lamps and HVAC.
Test, troubleshoot, and perform basic repairs on equipment.
Perform preventive maintenance, including lubricating equipment, changing filters, checking fire extinguishers, and completing other assigned duties to prevent breakdowns.
Analyze maintenance problems, identify courses of action, and implement solutions independently using available resources and maintaining a high degree of quality.
Be available for emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems.
Monitor fire alarm and life safety systems as necessary.
Read and understand blueprints, schematic drawings, and technical parts breakdowns.
Stay productive when no work is assigned by completing work orders, weekly walk-through items, and other hotel tasks.
Keep tools and supplies secure throughout the shift to prevent theft.
Maintain a clean and professional uniform and personal appearance, protect company assets, and maintain confidentiality of proprietary information.
Perform other duties as assigned.