Maintenance Staff - DoubleTree Lawrence
About The Position
The Maintenance Staff member keeps hotel equipment in good repair and minimizes downtime by performing day-to-day hotel maintenance. The role completes maintenance work orders from all departments in a timely manner according to hotel standard operating procedures and supports improvement of engineering service to guests, departments, and team members. The position responds to guest repair requests and performs guest-room and property maintenance, including basic troubleshooting and repairs to plumbing, electrical equipment, HVAC, refrigeration, and other systems. It also performs preventive maintenance, monitors life-safety systems as necessary, responds to emergencies, and keeps tools and supplies secure. When other work is not assigned, the employee remains productive by completing work orders, weekly walkthrough items, and other hotel tasks.
Requirements
- High school education or GED.
- Effective problem-solving abilities.
- Excellent written and verbal communication skills.
- Well organized and able to prioritize tasks.
- Must be 21 years old or older.
- Ability to lift and/or move up to 50 pounds.
Responsibilities
- Respond to and attend to guest repair requests; acknowledge guests according to company standards and anticipate and address their concerns.
- Understand and operate electrical, plumbing, refrigeration, and boiler systems.
- Check for new maintenance requests in the PMS and update remarks when tasks are completed.
- Interpret readings from meters, gauges, and other measuring units.
- Prioritize and organize work assignments; use sound judgment under pressure.
- Maintain confidentiality of guest and hotel information and secure guest-room access and hotel property.
- Complete reports required by the brand and Hospitality Company for Quality Assurance tracking.
- Perform guest-room maintenance, including plunging toilets, unclogging drains, repairing hardware, and repairing electrical equipment such as lamps and HVAC.
- Test, troubleshoot, and perform basic repairs on equipment.
- Perform preventive maintenance, including lubricating equipment, changing filters, checking fire extinguishers, and other assigned duties to prevent breakdowns.
- Analyze maintenance problems, identify courses of action, and implement quality solutions using available resources.
- Be available for emergencies and act in an engineering capacity to protect guests, associates, the building, and its systems.
- Monitor fire alarm and life-safety systems as necessary.
- Read and understand blueprints, schematic drawings, and technical parts breakdowns.
- When no work is assigned, complete work orders, weekly walkthrough items, and other hotel tasks.
- Keep tools and supplies secure throughout the shift.
- Maintain a clean and professional uniform and personal appearance, protect company assets, and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
