Maintenance Solutions Consultant

Comfort Systems USA Southwest • Chandler, AZ

29d • Remote

About The Position

Comfort Systems USA Southwest is hiring a Maintenance Solutions Consultant for a virtual position. The consultant develops mechanical project solutions, identifies and pursues new accounts, maintains existing client relationships, and follows through on client needs and opportunities. The role requires prior mechanical HVAC technical experience and strong customer-facing and sales skills.

The consultant surveys and appraises mechanical systems, identifies prospects’ needs and problems, interprets drawings, equipment, and job conditions, and determines repair, modification, or replacement requirements. They estimate proposed work and apply company pricing standards, develop technical and cost proposals, and offer services or products that can improve customers’ facilities. The role also involves maintaining a backlog of quotes to meet booking goals and resolving customer concerns promptly.

The company describes compensation as better than competitive, with bonuses and unlimited growth opportunities. The position requires a pre-employment drug screen and background check.

Requirements

• 2–5+ years of experience in commercial HVAC service or a related field.
• Prior mechanical HVAC technical experience.
• Relevant technical experience, preferably in a Facilities Management or Operations and Maintenance environment.
• Strong customer presentation skills and demonstrated sales aptitude.
• Financial acumen, including cost modeling for consulting proposals.
• Experience developing technical and cost proposals.
• Ability to make independent decisions.
• Computer skills using Microsoft Office; Excel skills are required.
• Competitive, articulate, goal-oriented, ambitious, and high energy.
• High standards, a positive and motivated self-starter attitude, coachability, flexibility, resilience, empathy, and a willingness to learn and adapt.

Responsibilities

• Mine for new accounts and identify prospects in assigned markets.
• Develop mechanical project solutions for customers.
• Maintain existing client relationships and follow through with each client and opportunity.
• Appraise and survey mechanical systems; understand prospects’ needs and problems.
• Determine repair, modification, or replacement requirements and recommend solutions.
• Interpret drawings, equipment, and job conditions.
• Estimate proposed repair, modification, or replacement costs and apply company pricing standards.
• Provide prompt, cost-effective solutions that increase existing customers’ perception of and use of company services.
• Offer products that can improve customers’ facilities.
• Follow up promptly on leads and referrals, establish customer rapport, and identify needs.
• Maintain an active backlog of quotes to consistently meet booking goals.
• Address customer concerns promptly to resolve problems and maintain positive long-term relationships.
• Develop technical and cost proposals.

Benefits

• Paid holidays
• Generous benefits
• 401(k) match
• Paid vacation
• Company outings and events, including camping trips and golf
• Bonuses
• Unlimited growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed