Maintenance Porter - Driving

SP Plus•Cleveland, OH

About The Position

SP+, a Metropolis company, is hiring a Maintenance Porter to perform facility maintenance and cleaning duties while interacting with customers. The role involves keeping garage areas, entrances, exits, stairwells, offices, booths, and restrooms clean and orderly; inspecting and maintaining facility equipment and safety items; and reporting maintenance needs, hazards, and unusual occurrences. The employee may also operate cleaning and outdoor equipment, assist with snow removal, and cover other operational duties such as cashier or attendant as needed. Previous experience is preferred but is not required for all positions. The employee must be able to work with minimum supervision and maintain a neat appearance and complete uniform during scheduled shifts.

Requirements

  • High school diploma or a combination of experience and education.
  • Valid state-issued driver's license with a current address and an acceptable driving record; the license must be maintained.
  • Ability to perform the essential duties satisfactorily with minimum supervision.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Clear oral and written communication skills, including listening, seeking clarification, and interpreting written information.
  • Positive customer-service attitude and ability to respond to service requests.
  • Ability to adapt to changes, delays, and unexpected events; exercise sound judgment; and react professionally under pressure.
  • Ability to use hands and fingers, communicate with customers and coworkers, and sit, reach, stand, or walk for extended periods, up to eight hours.
  • Ability to climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
  • Ability to lift and move 50 pounds or more regularly and move at a relatively quick pace.
  • Ability to withstand dust, chemicals, other possible irritants, and extreme weather conditions including rain, snow, cold, and heat.
  • Required vision abilities include close vision, peripheral vision, and ability to adjust focus.

Nice To Haves

  • Previous experience in facility maintenance.
  • Facility maintenance, electrical, or painting experience or skills training, depending on the assignment and facility.

Responsibilities

  • Perform maintenance and cleaning tasks listed on checklists or directed by the facility manager or supervisor.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and clean garage entrances, exits, stairwells, surface-area rails, booth, office, restrooms, and other facility areas.
  • Empty trashcans in the garage, booth, and office.
  • Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including ensuring gate-arm clearance bars are secure.
  • Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
  • Provide ticket and record gate-counter information to the Manager.
  • Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment, and applicable electrical tools.
  • Shovel, plow, or blow snow from entrance and exit ramps and other designated areas.
  • Report suspected company-policy violations, safety hazards, and unusual occurrences to the Facility Manager promptly.
  • Provide customer service, assist customers, and resolve complaints independently or with a supervisor's assistance.
  • Perform other operational duties, including cashier or attendant duties, as needed.
  • Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
  • Perform other duties as assigned.
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