Maintenance Porter - Driving

SP Plus•Omaha, NE

10d•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The role includes general housekeeping, equipment service, routine facility inspections, and maintaining the appearance and safe operation of a parking facility. The employee must be able to work with minimal supervision and may cover other operational duties, such as cashier or attendant, as needed. Prior experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
Valid state-issued driver's license with a current address and an acceptable driving record; the employee must maintain it.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Adaptability to changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to work with minimal supervision.
Ability to use hands and fingers and communicate with customers and fellow employees.
Ability to sit; reach; stand or walk for extended periods, up to 8 hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work with dust, chemicals, and other possible irritants and in extreme weather, including rain, snow, cold, and heat.

Nice To Haves

Previous experience is preferred, though it is not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.
Availability for third shift and/or weekends may be required depending on location hiring needs.

Responsibilities

Complete maintenance and cleaning tasks listed on checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
Empty trash cans in the garage, booth, and office.
Paint facility areas and surfaces as directed to keep them properly maintained and neat.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including whether gate-arm clearance bars are secure.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and applicable electrical tools.
Shovel, plow, or blow snow from entrance and exit ramps and other designated areas using shovels, snow blowers, and other light-duty equipment.
Report observed or suspected company-policy violations, safety hazards, and unusual occurrences to the facility manager promptly.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
Assist customers and resolve complaints independently or with a supervisor's assistance.
Learn facility operations and cover other duties, including cashier or attendant, as needed.
Maintain a neat, clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.