Maintenance Porter - Driving

SP Plus•Arlington, VA

12d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility, working with minimum supervision. Prior experience is preferred but is not required for all positions. Depending on the assignment, the work may include equipment service and general housekeeping.

Requirements

High school diploma or a combination of experience and education.
May require facility maintenance, electrical, or painting experience or skills training, depending on the job assignment and facility.
Valid state-issued driver's license with current address and an acceptable driving record; must maintain the license.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment; professionalism and ability to react well under pressure.
Ability to work with minimum supervision.
Ability to use hands and fingers and communicate with customers and coworkers; frequent sitting, reaching, prolonged standing or walking (up to eight hours), climbing, balancing, stooping, kneeling, crouching, twisting, turning, stretching, and bending.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather, including rain, snow, cold, and heat.
Availability for special shifts may vary by location; where applicable, third shift and/or weekends may be required.

Nice To Haves

Previous experience is preferred, though it is not required for all positions.

Responsibilities

Complete maintenance and cleaning tasks on checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and pick up around garage entrances, exits, stairwells, and all levels; clean rails and the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces, including poles, signs, doors, walls, curbs, islands, and gates, as directed.
Replace burned-out bulbs and apply oil absorbent to spills.
Submit repair or maintenance requests.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance and exit ramps and other designated areas using shovels, snow blowers, and other light-duty equipment.
Timely report suspected or observed policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Follow the Three Keys to Customer Satisfaction, including the Five Customer Service Behaviors, and assist customers in the facility or as directed.
Resolve customer complaints independently or with a supervisor's assistance.
Learn all aspects of facility operations and cover other duties, including cashier or attendant, as needed.
Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.