Maintenance Porter - Driving

Metropolis Technologies•ARLINGTON, VA
•$19 - $20•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The position may include equipment service and general housekeeping, and requires the ability to work with minimum supervision. The porter helps keep garage and related facility areas clean, safe, and in good repair; checks garage equipment and safety items; reports maintenance needs and unusual conditions; and provides customer assistance. The employee may cover other operational duties, such as cashier or attendant, as needed. Previous experience is preferred but is not required for all positions.

Requirements

  • High school diploma or a combination of experience and education.
  • May require facility maintenance, electrical, or painting experience or skills training depending on the assignment and facility.
  • Valid state-issued driver’s license with current address and an acceptable driving record.
  • Ability to perform duties with minimum supervision.
  • Ability to speak clearly, listen, seek clarification, and respond to questions.
  • Ability to write clearly and informatively and read and interpret written information.
  • Positive customer-service attitude and ability to respond to service requests and assistance needs.
  • Ability to adapt to changes, delays, and unexpected events.
  • Sound and accurate judgment and professionalism under pressure.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Ability to meet the physical demands of the role, including regularly lifting and moving 50 pounds or more and moving relatively quickly.
  • Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
  • Availability for third shift and/or weekends may be required depending on location hiring needs.

Nice To Haves

  • Previous experience is preferred, though it is not required for all positions.

Responsibilities

  • Perform maintenance and cleaning tasks listed in checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
  • Empty trash cans in the garage, booth, and office.
  • Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including ensuring gate-arm clearance bars are secure.
  • Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
  • Provide ticket and gate-counter records to the Manager.
  • Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
  • Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the Facility Manager.
  • Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
  • Assist customers within the facility or as directed by the Facility Manager or Supervisor.
  • Resolve customer complaints independently or with a supervisor’s assistance.
  • Learn the facility’s operations and cover duties such as cashier or attendant when needed.
  • Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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