Maintenance Porter - Driving

Metropolis Technologies•New Orleans, LA

13d•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The role requires working with minimal supervision and may include equipment service and general housekeeping. The porter follows maintenance checklists and the Facility Manager or Supervisor’s direction to keep the parking facility clean, orderly, and operational. The position may also cover other facility duties, such as cashier or attendant, as needed.

Requirements

Ability to perform each essential duty satisfactorily, with or without reasonable accommodation.
High school diploma or a combination of experience and education.
Valid state-issued driver’s license with a current address and acceptable driving record; must be maintained.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to clarify and respond to questions.
Clear and informative written communication and ability to interpret written information.
Positive customer-service attitude and responsiveness to requests for assistance.
Ability to adapt to changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to sit; reach; stand or walk for up to eight hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Ability to work with dust, chemicals, and other possible irritants and in extreme weather, including rain, snow, cold, and heat.

Nice To Haves

Previous facility maintenance experience.
Facility maintenance, electrical, or painting experience or skills training, depending on the assignment and facility.

Responsibilities

Complete checklist-based maintenance and cleaning tasks, removing dirt, dust, litter, and debris with appropriate hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
Empty trash cans in the garage, booth, and office.
Paint facility areas and surfaces as directed to keep them properly maintained and neat.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance and exit ramps and other designated areas.
Promptly report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers and resolve complaints independently or with a supervisor’s help.
Learn facility operations and cover duties such as cashier or attendant as needed.
Maintain a neat appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.