Maintenance Porter - Driving

SP Plus•Nashville, TN

19d•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The role includes equipment service and general housekeeping, following facility checklists and directions from the facility manager or supervisor. The employee is expected to work with minimal supervision, maintain a neat appearance and complete uniform, and help cover other operational duties as needed. Prior experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
A valid state-issued driver’s license with a current address and an acceptable driving record; must be maintained.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to respond to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, or unexpected events.
Sound judgment and professionalism under pressure.
Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to sit; reach; stand or walk for extended periods, up to eight hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close vision, peripheral vision, and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

Previous experience is preferred, though not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete facility maintenance and cleaning tasks using brooms, mops, brushes, and other hand tools; remove dirt, dust, litter, and debris.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
Empty trashcans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including whether gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance and exit ramps and other areas designated by the facility manager.
Report suspected company-policy violations, safety hazards, or unusual occurrences to the facility manager promptly.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers in the facility or as directed by the facility manager or supervisor.
Resolve customer complaints independently or with a supervisor’s help.
Learn all aspects of the operation and cover duties such as cashier or attendant as needed.
Maintain a neat, clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.