Maintenance Porter - Driving

SP Plus•Richmond, VA

20d•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The role involves keeping garage and related facility areas clean, identifying and reporting maintenance issues, maintaining equipment and safety items, and assisting customers. The employee must be able to work with minimal supervision and cover other operational duties as needed. Previous experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
Valid state-issued driver's license with a current address and an acceptable driving record.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to seek clarification and respond to questions.
Clear, informative written communication and ability to read and interpret written information.
Positive customer-service attitude and ability to respond to service requests.
Adaptability to changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to work with minimal supervision.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to sit; reach; stand or walk for long periods, up to eight hours; and frequently climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

Previous experience in facility maintenance.
Facility maintenance, electrical, or painting experience or skills training, depending on the assignment and facility.

Responsibilities

Complete maintenance and cleaning tasks on facility checklists and as directed by the facility manager or supervisor.
Remove dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Clean entrances, exits, stairwells, rails, all levels, the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility areas and surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and record gate counters to the Manager.
Keep an inventory of janitorial supplies and maintain a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from ramps and other designated areas using shovels, snow blowers, and light-duty equipment.
Report suspected company-policy violations, safety hazards, and unusual occurrences promptly to the Facility Manager.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers and resolve complaints independently or with a supervisor's assistance.
Learn all aspects of the operation and cover duties such as cashier or attendant as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.