Maintenance Porter - Driving

Metropolis Technologies•Harrisburg, PA
•$18 - $20•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties at a parking facility while interacting with and assisting customers. The role may also involve equipment service and general housekeeping. The employee is expected to work with minimum supervision, follow facility checklists and directions from the facility manager or supervisor, and cover other operational duties such as cashier or attendant as needed. Previous experience is preferred but is not required for all positions.

Requirements

  • High school diploma or a combination of experience and education.
  • A valid state-issued driver’s license with a current address and an acceptable driving record; the employee must maintain it.
  • Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable.
  • Clear oral communication, including listening, seeking clarification, and responding to questions.
  • Clear written communication and ability to read and interpret written information.
  • Positive customer-service attitude and responsiveness to requests for service and assistance.
  • Ability to adapt to changes, delays, and unexpected events.
  • Sound and accurate judgment and professionalism under pressure.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Ability to use hands and fingers and communicate with customers and fellow employees.
  • Ability to sit; reach; stand or walk for long periods, up to 8 hours; climb; balance; stoop; kneel; crouch; and twist, turn, stretch, and bend frequently.
  • Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
  • Close and peripheral vision and ability to adjust focus.
  • Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
  • Availability for special shifts based on the location’s hiring needs; where applicable, this may include third shift and/or weekends.

Nice To Haves

  • Previous experience; facility maintenance, electrical, or painting experience and/or skills training may be required depending on the assignment and facility.

Responsibilities

  • Complete maintenance and cleaning tasks from checklists and as directed, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and pick up around garage entrances, exits, and stairwells; clean rails and other surfaces, the booth, office, and restrooms.
  • Empty trash cans in the garage, booth, and office.
  • Paint facility areas and surfaces as directed to keep them neat and properly maintained.
  • Replace burned-out bulbs.
  • Apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including confirming that gate-arm clearance bars are secure.
  • Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
  • Provide ticket and gate-counter records to the manager.
  • Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
  • Shovel, plow, or blow snow from entrance or exit ramps and designated areas using shovels, snow blowers, and other light-duty equipment.
  • Promptly report suspected or observed policy violations, safety hazards, or unusual occurrences to the facility manager.
  • Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
  • Assist customers in the facility or as directed by the facility manager or supervisor.
  • Resolve customer complaints independently or with a supervisor’s assistance.
  • Learn facility operations and cover other duties, including cashier and attendant work, as needed.
  • Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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