Maintenance Porter

Metropolis Technologies • Toledo, OH

13d • Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer service duties in a parking facility. The position requires working with minimum supervision and may include equipment service and general housekeeping. The employee follows facility checklists and manager or supervisor instructions, maintains the garage and its equipment, assists customers, and may cover other operational duties such as cashier or attendant as needed. Prior experience is preferred but is not required for all positions.

Requirements

• High school diploma or a combination of experience and education.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.
• A valid state-issued driver’s license with a current address and acceptable driving record is required only if driving a company vehicle or on company business is expected.
• Ability to speak clearly, listen, seek clarification, and respond well to questions.
• Ability to write clearly and informatively and to read and interpret written information.
• Positive customer-service attitude and ability to respond to service requests and assistance needs.
• Ability to adapt to workplace changes, delays, and unexpected events.
• Sound and accurate judgment and ability to react well under pressure.
• Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
• Ability to work with minimum supervision.
• Physical ability to use hands and fingers, communicate with customers and coworkers, sit, reach, stand or walk for up to 8 hours, and frequently climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
• Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
• Ability to perform work requiring close and peripheral vision and adjustment of focus.
• Ability to withstand dust, chemicals, and other possible irritants and work in extreme weather conditions, including rain, snow, cold, and heat.
• Availability for special shifts, including third shift and/or weekends, may be required depending on location hiring needs.

Nice To Haves

• Previous experience is preferred, though not required for all positions.

Responsibilities

• Complete maintenance and cleaning tasks from checklists and manager or supervisor instructions, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
• Walk the garage daily to identify and correct maintenance problems.
• Sweep and clean garage entrances, exits, stairwells, surface-area rails, booth, office, and restrooms.
• Empty trashcans in the garage, booth, and office.
• Paint facility areas and surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
• Replace burned-out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check safety items, including ensuring gate-arm clearance bars are secure.
• Check ticket dispensers and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
• Provide ticket and gate-counter records to the Manager.
• Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
• Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the Facility Manager.
• Promptly report suspected company-policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
• Assist customers within the facility or as directed by the Facility Manager or Supervisor.
• Resolve customer complaints independently or with supervisor assistance.
• Learn and cover other operational duties, including cashier and attendant duties, as needed.
• Maintain a neat and clean appearance and wear the complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED