Maintenance Porter

Metropolis Technologies•Milwaukee, WI

2d•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility. The role requires working with minimal supervision and may include equipment service and general housekeeping. The employee follows facility checklists and manager or supervisor instructions, helps identify and report maintenance and safety issues, assists customers, and may cover other operational duties as needed.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.
A valid state-issued driver's license, current address, and acceptable driving record are required only if driving a company vehicle or conducting company business by vehicle is expected.
Availability for third shift and/or weekends may be required depending on the location's hiring needs.
Clear oral communication, listening, and ability to seek clarification and respond to questions.
Clear writing and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Regular use of hands and fingers; ability to communicate with customers and coworkers.
Ability to sit; reach with hands and arms; stand or walk for up to eight hours; and frequently climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Ability to withstand dust, chemicals, other possible irritants, and extreme weather conditions including rain, snow, cold, and heat.
Close vision, peripheral vision, and ability to adjust focus.

Nice To Haves

Previous experience is preferred, though it is not required for all positions.

Responsibilities

Complete maintenance and cleaning tasks on checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out light bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Inspect safety items, including gate arms and clearance bars.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from ramps and other areas designated by the Facility Manager.
Report suspected company-policy violations, safety hazards, and unusual occurrences promptly to the Facility Manager.
Follow customer-satisfaction practices and assist customers in the facility or as directed.
Resolve customer complaints independently or with a supervisor's assistance.
Learn facility operations and cover duties such as cashier or attendant as needed.
Maintain a neat, clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.