Maintenance Porter

Metropolis Technologies•Sacramento, CA

13d•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility. The position involves working with minimum supervision, completing maintenance and housekeeping tasks, inspecting the garage, and assisting customers. Depending on the assignment and facility, the role may also require maintenance, electrical, or painting experience or training. Schedule requirements vary by location and may include third shift and/or weekends.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to work with minimum supervision.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests and assistance needs.
Adaptability to workplace changes, delays, and unexpected events.
Sound and accurate judgment; ability to react well under pressure.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Ability to use hands and fingers, communicate with customers and coworkers, sit, reach, stand or walk for extended periods (up to 8 hours), climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to tolerate dust, chemicals, other possible irritants, and extreme weather conditions including rain, snow, cold, and heat.
A valid state-issued driver’s license with current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Availability for third shift and/or weekends may be required depending on location hiring needs.

Nice To Haves

Previous experience is preferred, but not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete maintenance and cleaning checklist tasks as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and pick up around garage entrances, exits, and stairwells; clean rails and other surfaces, the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility areas as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs.
Apply oil absorbent to oil spills.
Submit repair or maintenance requests.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance and exit ramps and other areas designated by the facility manager.
Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the facility manager.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
Assist customers in the facility or as directed by the facility manager or supervisor.
Resolve customer complaints independently or with a supervisor’s assistance.
Learn all aspects of facility operations and cover other duties, including cashier or attendant duties, as needed.
Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.