Maintenance Porter

Metropolis Technologies•Roanoke, VA

10d•$14 - $16•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility. The role involves working with minimum supervision, following maintenance and cleaning checklists, identifying and reporting maintenance or safety issues, and assisting customers. Previous experience is preferred but is not required for all positions. Depending on the assignment, facility maintenance, electrical, or painting experience or skills training may be required.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
A valid state-issued driver's license, current address, and acceptable driving record are required only if driving a company vehicle or on company business is expected.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, and ability to respond appropriately to questions.
Ability to write clearly and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to sit; reach; stand or walk for up to 8 hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Close and peripheral vision and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

Previous experience is preferred, though it is not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete maintenance and cleaning checklist tasks to remove dirt, dust, litter, and debris throughout the facility.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other designated areas.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed by the facility manager or supervisor.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from designated ramps and areas using shovels, snow blowers, and other light-duty equipment.
Report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager promptly.
Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers and resolve complaints independently or with a supervisor's help.
Learn facility operations and cover duties such as cashier or attendant as needed.
Maintain a neat appearance and wear the complete uniform during scheduled shifts.
Perform other duties as assigned.