Maintenance Porter

SP Plus•Sacramento, CA
•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, equipment service, and customer-interface duties at a parking facility. The employee carries out assigned maintenance and housekeeping tasks with minimal supervision, following facility checklists and directions from the facility manager or supervisor. Duties may also include covering cashier or attendant responsibilities as needed. The position requires a neat, clean appearance and wearing the complete uniform during scheduled shifts. Work may involve extended periods of standing or walking, physical tasks, exposure to dust and chemicals, and work in extreme weather conditions.

Requirements

  • High school diploma or a combination of experience and education.
  • Ability to perform essential duties satisfactorily with minimum supervision; reasonable accommodations may be made for individuals with disabilities.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Clear oral communication, active listening, and ability to respond to questions; clear written communication and ability to interpret written information.
  • Positive customer-service attitude and responsiveness to requests for service and assistance.
  • Ability to adapt to changes, delays, and unexpected events; sound judgment and professionalism under pressure.
  • Ability to use hands and fingers and communicate with customers and fellow employees.
  • Ability to sit; reach; stand or walk for up to 8 hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
  • Ability to regularly lift and move 50 pounds or more and move relatively quickly.
  • Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
  • Valid state-issued driver’s license with current address and acceptable driving record only if expected to drive a company vehicle or on company business.
  • Availability for third shift and/or weekends may be required depending on location hiring needs.

Nice To Haves

  • Previous experience is preferred, though not required for all positions.
  • Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.

Responsibilities

  • Perform cleaning and maintenance tasks throughout the facility using hand tools and other equipment, and follow checklists and manager or supervisor directions.
  • Walk the garage daily to identify and address maintenance problems; clean entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
  • Empty trash and maintain facility cleanliness, including painting surfaces and replacing burned-out bulbs as directed.
  • Apply oil absorbent to spills and submit repair or maintenance requests.
  • Check safety items, gate arms, ticket spitters, and gates for condition and proper operation; monitor ticket supplies and clock accuracy.
  • Provide ticket and gate-counter records to the Manager.
  • Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
  • Remove snow from ramps and designated areas using shovels, snow blowers, or other light-duty equipment.
  • Promptly report suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Practice the company’s customer-satisfaction and customer-service behaviors; assist customers and resolve complaints independently or with a supervisor’s help.
  • Learn facility operations and cover duties such as cashier or attendant as needed.
  • Maintain a neat and clean appearance and wear the complete uniform during scheduled shifts.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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