Maintenance Porter

SP Plus•Toledo, OH

7d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Maintenance Porter performs facility maintenance and cleaning duties and interacts with customers. Previous experience is preferred but is not required for all positions. The employee is expected to work with minimal supervision and may also perform equipment service and general housekeeping tasks. The position involves maintaining the cleanliness, appearance, and operation of a parking facility. The employee follows checklists and directions from the facility manager or supervisor, reports maintenance and safety concerns, assists customers, and may cover other operational duties such as cashier or attendant as needed. Work can involve prolonged standing and walking, physical handling of equipment and materials, and exposure to dust, chemicals, and extreme weather conditions.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily, with or without reasonable accommodation.
Ability to work with minimal supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, listening, clarification, and responsiveness to questions.
Clear written communication and ability to interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to changes, delays, and unexpected events; sound judgment; and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and fellow employees.
Ability to stand or walk for long periods, up to 8 hours, and to sit, reach, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
Close and peripheral vision and ability to adjust focus.
Ability to work with dust, chemicals, and other possible irritants and in extreme weather, including rain, snow, cold, and heat.
A valid state-issued driver's license with a current address and acceptable driving record is required only if the employee is expected to drive a company vehicle or conduct company business by vehicle.

Nice To Haves

Previous experience in facility maintenance is preferred, though not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete maintenance and cleaning tasks from checklists and as directed by the facility manager or supervisor.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean entrances, exits, stairwells, rails, garage levels, booths, offices, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from ramps and other designated areas using shovels, snow blowers, and other light-duty equipment.
Report suspected company-policy violations, safety hazards, and unusual occurrences to the facility manager promptly.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers and resolve complaints independently or with a supervisor's assistance.
Learn and cover other operational duties, including cashier and attendant work, as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.