Maintenance Porter - Driving

Metropolis Technologies•Richmond, VA

22d•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer service duties at a parking facility. The position requires working with minimal supervision to complete assigned checklists, maintain the garage and related areas, identify and report maintenance or safety issues, and assist customers. Duties may also include equipment service, general housekeeping, and covering other operational roles as needed.

Requirements

Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
High school diploma or a combination of experience and education.
Valid state-issued driver's license with a current address and an acceptable driving record; the license must be maintained.
Ability to work with minimal supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Adaptability to changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and fellow employees.
Ability to sit; reach; stand or walk for long periods, up to 8 hours; and frequently climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Ability to meet the vision requirements of close vision, peripheral vision, and adjusting focus.
Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

Previous facility maintenance experience.
Facility maintenance, electrical, or painting experience or skills training, depending on the job assignment and facility.

Responsibilities

Complete maintenance and cleaning tasks in assigned checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, surface-area rails, booth, office, restrooms, and other areas.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Shovel, plow, or blow snow from garage ramps and other designated areas using shovels, snow blowers, and light-duty equipment.
Report suspected company-policy violations, safety hazards, or unusual occurrences to the Facility Manager in a timely manner.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
Assist customers in the facility or as directed by the Facility Manager or Supervisor.
Resolve customer complaints independently or with a supervisor's assistance.
Learn the facility operation and cover other duties, including cashier or attendant duties, as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.