Maintenance Porter - Driving

Metropolis Technologies•Malden, MA

14d•Onsite

About The Position

The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers at a parking facility. The role involves completing facility checklists, inspecting the garage for maintenance issues, keeping the facility clean and orderly, checking and maintaining equipment, and reporting repair needs and safety concerns. The employee may also assist customers, handle complaints, and cover other operational duties such as cashier or attendant as needed. The position is located in Malden, Massachusetts, and the posted schedule is Tuesday through Saturday, 4:00 p.m. to 12:30 a.m.

Requirements

High school diploma or a combination of experience and education.
Valid state-issued driver's license with a current address and an acceptable driving record; must maintain the license.
Ability to perform the essential duties satisfactorily, with or without reasonable accommodation, and with minimum supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and ability to respond to requests for service and assistance.
Ability to adapt to changes, delays, and unexpected events; exercise sound judgment; and react professionally under pressure.
Ability to work the posted Tuesday–Saturday schedule; third-shift or weekend availability may be required depending on location needs.

Nice To Haves

Previous facility maintenance experience is preferred, though not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Perform maintenance and cleaning tasks from checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris using brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and pick up around garage entrances, exits, and stairwells; clean rails and other surface areas, the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the manager.
Keep an inventory of janitorial supplies and maintain a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the facility manager, using shovels, snow blowers, and other light-duty equipment.
Report suspected company-policy violations, safety hazards, and unusual occurrences to the facility manager in a timely manner.
Practice the Three Keys to Customer Satisfaction and Five Customer Service Behaviors.
Assist customers in the facility or as directed by the facility manager or supervisor.
Resolve customer complaints independently or with a supervisor's assistance.
Learn the operation and cover other duties, including cashier and attendant work, as needed.
Maintain a neat and clean appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.