Maintenance Manager (Director of Maintenance) - BRTA

Keolis Canada•Pittsfield, MA

14d•$70,000 - $74,049

About The Position

The Maintenance Manager (Director of Maintenance) leads the maintenance strategy for the fleet and facilities to support safe, reliable transit operations. The role directs maintenance supervisors and technical teams, sets performance goals and continuous improvement initiatives, and fosters safety, accountability, and operational excellence. It also leads union relationships and monitors compliance with the ratified collective bargaining agreement. The position oversees preventive, predictive, and corrective maintenance for buses and non-revenue equipment, along with upkeep of support facilities, shops, and equipment. It manages maintenance schedules and performance metrics, develops improvement plans, and drives root cause analysis and corrective actions. The role is responsible for annual operating and capital budgets, procurement, vendor and contract management, regulatory compliance, safety programs, incident investigations, and optimization of computerized maintenance systems and related technologies, including support for fleet electrification. The work may involve extended periods of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, material handling, repetitive hand-wrist motions, and traversing uneven surfaces. The role may also involve exposure to extreme heat and cold, loud noises, fumes, and airborne particles. Operations managers may divide work between an office with computer use and active transit field locations, potentially traveling by vehicle. Employment in safety-sensitive positions is contingent on passing a pre-employment drug screen and physical examination, and employment is also contingent on a background check. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

At least 5 years of vehicle, equipment, and hydraulic maintenance experience.
At least 3 years of experience in a Maintenance Manager role in a transit environment.
High school diploma or equivalent.
Valid Massachusetts driver's license; CDL preferred.
Ability to work without direct supervision.
Ability to read, write, and speak English.
Union and contract negotiation experience.
Ability to work flexible schedules that may include nights, weekends, and holidays.
Computer literacy.
High attention to detail.
Effective written and oral communication skills.
Strong organizational planning skills.
Strong practical skills.
Strong analysis and problem-solving skills.
Basic math skills.
Ability to work in a union environment.

Nice To Haves

CDL.

Responsibilities

Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations.
Provide leadership and direction to maintenance supervisors and technical teams.
Establish performance goals, KPIs, and continuous improvement initiatives; foster safety, accountability, and operational excellence.
Lead union relationships, monitor compliance with the ratified CBA, and support productive, mutually beneficial outcomes.
Oversee preventive, predictive, and corrective maintenance programs for buses and non-revenue equipment.
Ensure assets meet safety, regulatory, and manufacturer standards, and manage maintenance schedules to maximize fleet availability and service reliability.
Oversee maintenance of support facilities, shops, and equipment.
Monitor and analyze maintenance performance metrics, identify trends, and implement plans to improve reliability and reduce downtime.
Drive root cause analysis and corrective action programs.
Develop and manage annual maintenance operating and capital budgets; optimize labor, materials, inventory, and vendor costs.
Oversee procurement of parts, tools, and services.
Ensure compliance with FTA, DOT, OSHA, and other regulatory requirements; maintain and enforce safety programs and procedures.
Lead incident investigations and implement corrective actions.
Manage relationships with OEMs, suppliers, and third-party maintenance providers; oversee contracts and ensure vendor performance meets service-level expectations.
Oversee the use and optimization of CMMS, leverage data analytics and emerging technologies, and support implementation of new systems, tools, and fleet technologies such as electrification.
Perform other duties as assigned.