Director of Maintenance

The Goodman Group, LLC•East Naples, FL

About The Position

The Director of Maintenance manages all maintenance operations, repairs, and preventive maintenance for the community. The role supports resident satisfaction by maintaining and improving the property’s appearance and ensuring apartments, buildings, equipment, and common areas are safe, functional, and ready for occupancy. The Director oversees, trains, schedules, and assigns department personnel, and may supervise maintenance, housekeeping, and laundry team members. The position includes administrative responsibilities such as maintaining tracking systems, safety logs, reports, evaluations, service-request records, inventories, and preventive-maintenance documentation. The Director develops and implements maintenance and safety procedures, oversees vendor work, monitors regulatory and building-code compliance, participates in government inspections, and develops corrective plans for identified deficiencies. The role also includes diagnosing and performing or coordinating a broad range of building, apartment, grounds, equipment, and life-safety-system repairs, subject to applicable licensing requirements. The job involves potential exposure to blood, body fluids, infectious diseases, air contaminants, hazardous chemicals, and variable temperatures and conditions. It requires prolonged standing and walking, lifting or moving up to 50 pounds at times, climbing stairs and ladders, operating machinery and tools, and bending, kneeling, stooping, and twisting. The Director may need to assist with resident evacuation during emergencies, be on call for emergencies, and work weekends as Manager on Duty or as needed. Employees are expected to provide courteous, responsive, and quality service to residents and follow company policies and procedures.

Requirements

Meet all applicable state and federal requirements for the position.
High school diploma or GED.
Five or more years of prior general maintenance experience, or a combination of education and experience.
Knowledge of boilers, compressors, generators, and mechanical, electrical, and plumbing systems.
Knowledge of building codes and safety regulations.
Ability to make independent decisions and follow instructions.
Ability to communicate effectively with supervisors, team members, prospects, residents, and families.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies, and the public.
Ability to work with ill, disabled, elderly, and emotionally upset people.
General knowledge of Microsoft Office Suite and general computer literacy.
HUD React Readiness and experience.
Required licenses and certifications applicable to the role and current standards, codes, and labor laws; examples include boiler, HVAC, electrical, journeyman, pool operator, and EPA certifications where applicable.
Ability to be on call in emergencies and work weekends as Manager on Duty or as needed.
Ability to stand and walk for prolonged periods, lift, carry, push, or pull up to 50 pounds at times, climb stairs and ladders, operate machinery and equipment, and bend, stoop, kneel, climb, and twist.
May need to assist with resident evacuation during emergency situations.

Nice To Haves

Three or more years of prior supervisory experience, preferably in assisted living or skilled nursing facilities.

Responsibilities

Direct and oversee daily maintenance functions, ensuring team members are trained and follow policies and procedures.
Create procedures for the proper execution of daily maintenance tasks.
Conduct safety meetings, manage the safety log, communicate safety focus areas, and supervise fire-protection and prevention programs.
Assign and schedule work; manage, train, and onboard department staff.
Complete administrative duties, including updating maintenance tracking systems and preparing spend-down sheets, reports, and evaluations.
Plan, develop, train, and implement preventive-maintenance programs for building equipment and life-safety systems.
Maintain safety data sheets for hazardous chemicals and ensure containers are properly labeled and stored.
Ensure infection-control and universal-precaution procedures are followed.
Confirm apartments and units meet company standards and applicable laws, and ensure vacant units are ready for occupancy and move-ins.
Diagnose problems, make or coordinate repairs, track work, and follow up on progress and completion.
Ensure outside-vendor services are properly completed and supervised in accordance with contracts and work orders.
Supervise, coordinate, train team members on, and when needed perform electrical, HVAC, plumbing, carpentry, appliance, painting, cleaning, and other maintenance work within applicable licensing requirements.
Track maintenance service requests, document their status, and ensure appropriate follow-through.
Inspect occupied and unoccupied units, buildings, and common areas, and perform or arrange necessary repairs.
Maintain grounds and common areas, including lighting, trash removal, snow and ice removal when applicable, and vehicle maintenance.
Troubleshoot and maintain indoor or outdoor pool and spa equipment when applicable and properly certified.
Perform or delegate scheduled equipment maintenance in accordance with manufacturers’ recommendations and operating manuals.
Control materials and ensure efficient use of maintenance equipment.
Maintain accurate preventive-maintenance, service-request, and inventory records, including invoices.
Stay current on building codes and comply with Fair Housing requirements, OSHA standards, and company safety policies.
Discuss potential effects of regulatory changes with the Executive Director.
Participate in government facility surveys and inspections as needed, and develop written corrective plans for maintenance deficiencies.
Perform other essential job-related duties as assigned.