Director of Maintenance

SR COMPANIES LLC•Stevensburg, VA

8d•$75,000 - $75,000•Onsite

About The Position

The Director of Maintenance is responsible for the overall upkeep and maintenance of the hotel and surrounding grounds and for demonstrating SRHM's Golden Rule value by treating guests, vendors, and employees as they would like to be treated. The role plans and coordinates maintenance department functions to help ensure an efficiently run hotel, with minimal supervision and guidance from the General Manager. It includes hands-on repairs, preventive oversight, emergency response, aesthetic improvements, contractor coordination, budget monitoring, guest assistance, and supervision of the Environmental Services Department. The position requires a high school diploma or GED, or two to four years of related experience and/or training, or an equivalent combination. The employee must be able to perform the essential duties, with reasonable accommodations where applicable. The role involves regular standing, walking, use of hands, reaching, bending, kneeling, crouching or crawling, and talking or hearing; frequent climbing or balancing and tasting or smelling; and frequently lifting or moving up to 50 pounds. The work environment occasionally includes non-weather-related wet or humid conditions and exposure to blood-borne pathogens.

Requirements

High school diploma or GED, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, calculate rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to solve practical problems with limited standardization and interpret written, oral, diagram-based, or scheduled instructions.
Knowledge of word processing software, inventory software, and payroll systems.
Ability to perform the essential job duties, including the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

Plan and coordinate maintenance department functions to ensure an efficiently run hotel, with minimal supervision and guidance from the General Manager.
Monitor, coordinate, schedule, and/or complete maintenance work to keep the hotel clean, orderly, safe, and attractive.
Lead emergency repairs related to equipment breakdowns and seek ways to complete repairs.
Develop and carry out interior and exterior aesthetic improvements, including painting and touch-ups, staining woodwork, drywall repairs, and minor building repairs.
Monitor monthly expenditures for compliance with the department budget.
Provide hands-on repairs as needed and monitor and schedule repairs proactively.
Investigate and negotiate contractor issues to seek the best possible outcome, with support from the General Manager.
Assist new housekeeping staff with moving room furniture and help move guests when appropriate, as directed by the General Manager.
Coordinate contracted services and monitor maintenance work for schedule and quality.
Conduct daily walk-around supervision of assigned interior and exterior areas to ensure work is completed correctly and on time.
Respond promptly and courteously to requests for assistance from guests, vendors, and visitors; interact with guests with empathy, kindness, compassion, and respect.
Maintain a safe and secure work environment and promptly report safety hazards to a supervisor.
Practice safe body mechanics and working habits, and follow established policies and procedures during emergencies.
Act as essential personnel during emergencies or inclement weather, reporting to or remaining at the hotel until released by a supervisor.
Assist employees when requested or required.
Demonstrate a positive and respectful attitude toward work issues, policies, and procedures; comply with attendance and call-off policies and dress code; and attend or participate in training, in-service sessions, and mandatory meetings.
Take on special projects or assignments outside regular duties and perform other reasonable duties as assigned or requested.
Directly supervise the Environmental Services Department, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.