Director of Maintenance

Great Lakes Mgmt Co•Roseville, MN

13d

About The Position

The Director of Maintenance is responsible for all phases of physical community management across the campus, including maintenance and grounds operations, housekeeping supervision, building contracts and services, day-to-day upkeep, and preventative maintenance. This role serves as a professional member of the management team, contributing to strategic planning and problem solving and assisting the Executive Director with operational issues as needed. The Director oversees campus maintenance and grounds personnel and housekeeping staff, maintains the appearance and condition of the buildings and grounds, and ensures work orders and apartment turnovers are completed promptly. The position manages departmental budgets, purchasing, vendor contracts, preventative-maintenance systems, and capital projects, and provides regular reports to the Executive Director. The role is based at The Preserve in Roseville, Minnesota, and is scheduled Monday through Friday.

Requirements

Four-year degree in a related field and/or at least six years of experience working on a multifamily apartment campus, hospital, nursing home, or senior living community.
Valid driver’s license and ability to maintain an acceptable driving record.
Experience relating effectively to an aging population.
Excellent oral and written communication skills.
Experience supervising staff and demonstrated ability to use good judgment.
Strong organizational and time-management skills.
Sound knowledge of property management practices.
Broad knowledge of physical plant issues, including mechanical and electrical systems, HVAC, exterior and interior maintenance, and fire safety systems.
Ability to negotiate service contracts to obtain quality services at the best value.
Ability to develop and adhere to operating budgets.
Computer-program skills, including documenting and tracking departmental activities and developing systems for more efficient service delivery.
Ability to work effectively as a team member and foster cooperation and work satisfaction among staff.
Ability to move, push, pull, or lift objects weighing up to 50 pounds.
Ability to use hands and arms for grasping, pushing, and pulling, including sweeping, mopping, and handling cleaning solutions or chemicals.
Ability to walk, stoop, bend, lift, and carry objects.
Ability to walk or stand for prolonged periods.
Ability to speak clearly in face-to-face interactions.
Ability to see objects closely enough to read directions, instructions, and chemical warnings.
Ability to hear normal sounds and voices amid some background noise to receive instructions, answer telephones, and communicate.
Ability to climb ladders, work in warm areas, and operate drills, sanders, saws, snow blowers, tractors, and other mechanical equipment daily.

Responsibilities

Follow company personnel directives and ensure maintenance staff do the same.
Maintain positive relationships with residents and their families, staff, the Board of Directors, and GLM team members, and represent the organization consistently with its mission and values.
Supervise maintenance and grounds personnel, providing direction, evaluating performance, monitoring time off, conducting annual reviews, and administering discipline as needed.
Develop and implement workplace safety methods, including compliance with OSHA guidelines and standards.
Maintain the appearance and physical condition of the buildings and grounds; conduct daily rounds to identify maintenance and housekeeping issues.
Ensure work orders are completed in a timely and thorough manner.
Coordinate with the Executive Director, Business Office Manager, Director of Nursing, and Director of Sales on move-ins and move-outs, apartment turnovers, and keeping vacant apartments market-ready.
Manage financial aspects of physical community operations, including reviewing and coding invoices, approving expenditures, preparing annual departmental budgets, and adhering to budget guidelines.
Identify building and grounds needs, prioritize issues, and plan projects within the operating budget.
Order departmental supplies and equipment, compare prices, and use multiple vendors to obtain value.
Negotiate and oversee building service contracts, including fire safety, telephone, landscaping, snow removal, HVAC, elevator service, painting, and carpet replacement; keep contracts current and solicit bids as needed.
Track vendor insurance policies and other vendor information kept on site.
Develop systems to track and manage inventory, preventative maintenance, apartment readiness, and annual inspections.
Plan and oversee capital projects on the property.
Implement and maintain maintenance software programs for the campus.
Serve on the management team, foster cooperation and teamwork across departments, and communicate effectively with campus staff.
Provide weekly, monthly, and annual reports to the Executive Director.
Perform other duties as assigned.