Director of Maintenance

Rapid City • Rapid City, SD

2d

About The Position

The Director of Maintenance (DOM) manages the maintenance department and leads the maintenance team while supporting maintenance, repair, safety, appearance, regulatory compliance, and operational excellence across the community’s Independent Living, Assisted Living, and Memory Care areas. The role helps maintain a safe, comfortable, welcoming, and home-like environment that supports residents’ quality of life, dignity, and well-being. The DOM reports to the Executive Director.

The position performs and oversees routine and preventive maintenance, repairs, inspections, work orders, and grounds upkeep. It includes general and semi-skilled work such as carpentry, painting, basic electrical repairs, plumbing, drywall repair, and equipment maintenance, as well as maintaining facility systems and components. The DOM also supports resident transitions, community events, resident transportation as assigned, emergency preparedness, life-safety practices, team education, documentation, and regulatory compliance. The role requires responsiveness to urgent maintenance, safety, fire, and security situations during or after business hours as needed.

Requirements

• High school diploma or equivalent GED required.
• At least 18 years of age.
• Working knowledge of carpentry, plumbing, electrical systems, HVAC, painting, and general building maintenance.
• Ability to read and interpret technical manuals, plans, and maintenance documentation.
• Strong problem-solving and organizational skills.
• Effective verbal communication and customer service abilities.
• Ability to lift 50 pounds regularly and up to 100 pounds with assistance when necessary.
• Ability to stand, walk, bend, stoop, kneel, reach, push, pull, and perform physical labor throughout the workday.
• Availability to respond to urgent maintenance or safety situations as required, including during and after business hours as needed.
• Must submit to a TB test in accordance with state regulations.
• Must be able to pass a background check.
• Must maintain a valid driver's license and insurable driving record if transportation responsibilities are required.

Nice To Haves

• Three to five years of facility maintenance experience in senior living, healthcare, hospitality, property management, or related environments is preferred.

Responsibilities

• Maintain a safe, comfortable, attractive, accessible, clean, functional, and home-like environment for residents, families, visitors, and team members.
• Inspect community grounds, buildings, systems, and equipment; identify and address maintenance and safety concerns proactively.
• Complete routine maintenance, repairs, and preventive maintenance inspections in accordance with company standards.
• Prioritize and manage maintenance requests, work orders, and repair projects in a timely manner.
• Maintain maintenance, repair, life-safety, inspection, and safety-check logs and records.
• Monitor, troubleshoot, install, repair, and maintain building systems and facility components, including lighting, heating and ventilation, plumbing fixtures, security and alarm systems, office equipment, and electrical components.
• Perform general and semi-skilled maintenance work, including carpentry, painting, basic electrical repairs, plumbing repairs, drywall repair, and equipment maintenance.
• Operate tools, machinery, and maintenance equipment safely and efficiently; interpret technical manuals, specifications, diagrams, plans, and maintenance documentation.
• Support resident move-ins, move-outs, room transitions, and room setup needs.
• Provide courteous and responsive service to residents, families, visitors, and team members, and respond promptly to requests affecting resident comfort, safety, or quality of life.
• Assist with resident transportation to appointments, activities, and community events as assigned.
• Partner with Life Enrichment and other departments to prepare spaces for activities, celebrations, programs, and special events.
• Maintain grounds through lawn care, landscaping, gardening, seasonal maintenance, and removal of snow, ice, leaves, and debris.
• Develop, implement, and support disaster-preparedness procedures in accordance with licensure requirements; assist with planning and staff education.
• Conduct fire drills and other required emergency-preparedness drills; educate team members on building layout, emergency procedures, fire safety, maintenance reporting, and life-safety requirements.
• Respond to emergency maintenance, fire, security, and safety situations during and after business hours as needed.
• Complete required safety, security, and life-safety inspections and support compliance with Life Safety Code, ADA, OSHA, and applicable regulatory standards.
• Handle hazardous materials safely, follow company policies and safety procedures, and promptly report risks, equipment failures, and environmental concerns.
• Participate in inspections, audits, and compliance reviews as needed and maintain documentation consistent with state licensure requirements.
• Manage, direct, oversee, and lead the maintenance team; promote teamwork, accountability, service, and continuous improvement.
• Partner with leadership and other departments to support resident satisfaction and operational excellence; attend required meetings, workshops, training sessions, and seminars.
• Conduct safety- and maintenance-related education for team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED