Maintenance Manager (Director of Maintenance) - BRTA

Keolis America • Pittsfield, MA

13d

About The Position

The Maintenance Manager (Director of Maintenance) leads maintenance strategy and operations for the fleet and facilities to support safe, reliable transit service. The role directs maintenance supervisors and technical teams, sets performance goals and continuous improvement initiatives, and fosters a culture of safety, accountability, and operational excellence. It also leads union relationships and monitors compliance with the ratified collective bargaining agreement (CBA).

The position oversees preventive, predictive, and corrective maintenance for buses and non-revenue equipment, as well as upkeep of support facilities, shops, and equipment. It monitors maintenance performance, identifies reliability and downtime trends, and drives root-cause analysis and corrective actions. Responsibilities also include managing operating and capital budgets, procurement and vendor contracts, regulatory compliance, safety programs, incident investigations, and maintenance technology such as computerized maintenance management systems (CMMS). The role supports adoption of new systems, tools, and fleet technologies, including electrification.

The stated salary range is $70,000–$74,049. The work may involve flexible schedules that include nights, weekends, and holidays. Physical demands may include prolonged walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces. The work environment may include extreme heat or cold, loud noises, fumes, airborne particles, and—in maintenance settings—toxic or caustic chemicals. The role may be split between an office and active transit field locations. Employment for safety-sensitive positions is contingent on passing a pre-employment drug screen and physical examination, and employment is also contingent on a background check. Applicants must be authorized to work in the United States; visa sponsorship is not provided.

Requirements

• At least 5 years of vehicle, equipment, and hydraulic maintenance experience.
• At least 3 years of experience in a Maintenance Manager role in a transit environment.
• High school diploma or equivalent.
• Valid Massachusetts driver license; CDL preferred.
• Ability to work without direct supervision.
• Ability to read, write, and speak English.
• Union and contract negotiation experience.
• Ability to work flexible schedules that may include nights, weekends, and holidays.
• Computer literate.
• High attention to detail.
• Effective written and oral communication skills.
• Strong organizational planning skills.
• Strong practical skills.
• Strong analysis and problem-solving skills.
• Basic math skills.
• Ability to work in a union environment.
• Applicants must be authorized to work in the United States; the employer does not sponsor visas for this position.
• For safety-sensitive positions, passing a pre-employment drug screen and physical examination is a condition of employment; completion of a background check is also required.

Nice To Haves

• CDL.

Responsibilities

• Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations.
• Provide leadership and direction to maintenance supervisors and technical teams.
• Establish performance goals, KPIs, and continuous improvement initiatives.
• Foster a culture of safety, accountability, and operational excellence.
• Lead union relationships, monitor compliance with the ratified CBA, and work toward productive, mutually beneficial outcomes.
• Oversee preventive, predictive, and corrective maintenance programs for buses and non-revenue equipment.
• Ensure assets meet safety, regulatory, and manufacturer standards.
• Manage maintenance schedules to maximize fleet availability and service reliability.
• Oversee maintenance of support facilities, shops, and equipment.
• Monitor and analyze maintenance metrics, including mean distance between failures, asset availability, and on-time performance.
• Identify trends and implement improvement plans to optimize reliability and reduce downtime.
• Lead root-cause analysis and corrective-action programs.
• Develop and manage annual maintenance operating and capital budgets.
• Optimize labor, materials, inventory, and vendor costs.
• Oversee procurement of parts, tools, and services.
• Ensure compliance with FTA, DOT, OSHA, and other regulatory requirements.
• Maintain and enforce safety programs and procedures.
• Lead incident investigations and implement corrective actions.
• Manage relationships with OEMs, suppliers, and third-party maintenance providers.
• Oversee contracts for parts, services, and outsourced work, ensuring vendor performance meets service-level expectations.
• Oversee use and optimization of CMMS.
• Use data analytics and emerging technologies to improve maintenance efficiency.
• Support implementation of new systems, tools, and fleet technologies, including electrification.
• Perform other duties as assigned.

Benefits

• Competitive compensation and benefits.
• Opportunities for development and growth throughout an exciting and rewarding career.
• The safest work environment possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED